Guest Arrival & Valet Concierge

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Resorts World Las Vegas is seeking a Front Services Attendant to deliver a memorable arrival and departure experience. You will escort guests, handle luggage, explain facilities, and promote resort amenities. A professional, guest-focused demeanor is essential.

Responsibilities include vehicle parking, responding to requests, and ensuring safety. You will work in a fast-paced luxury environment, maintaining accuracy and a warm, attentive presence for all guests.

Qualifications

• Experience in guest-focused roles within luxury resort environments.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent verbal and written communication and interpersonal skills.
• Ability to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Escort guests to destinations, handle, deliver, and store luggage.
• Explain hotel facilities and guest room technology to guests.
• Anticipate guest needs, respond promptly, and acknowledge all guests.
• Park and retrieve guest vehicles safely and efficiently.
• Promote hotel services and local attractions to guests.
• Maintain safety and follow department policies and procedures.

Skills

Guest service

Communication

Multitasking

Team player

Education

High School Diploma or equivalent

Tools

OPERA

HotSOS

CVPS

Job description

Resorts World Las Vegas is seeking a Front Services Attendant to deliver a memorable arrival and departure experience. You will escort guests, handle luggage, explain facilities, and promote resort amenities. A professional, guest-focused demeanor is essential.

Responsibilities include vehicle parking, responding to requests, and ensuring safety. You will work in a fast-paced luxury environment, maintaining accuracy and a warm, attentive presence for all guests.