Guest Arrival & Luggage Concierge

HEI Hotels & Resorts; Baltimore (MD); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Comprehensive medical and dental programs

401(k) Savings Plan with matching funds

Paid time off including Vacation and Sick leave

Job summary

HEI Hotels & Resorts seeks a dedicated Guest Service Associate for the Baltimore Marriott Inner Harbor. This role emphasizes providing exceptional hospitality and assisting guests with luggage and various hotel facilities.

Ideal candidates will have a high school diploma, strong communication skills, and a commitment to maintaining a welcoming environment. Benefits include competitive medical programs and a supportive workplace culture.

Qualifications

• High school diploma or equivalent required.
• Hotel experience preferred.
• Effective verbal and written communication skills.

Responsibilities

• Serve guests in a hospitable manner.
• Assist guests with luggage.
• Maintain cleanliness of the bell stand and lobby.

Skills

Communication skills

Driving ability

Manual dexterity

Ability to handle luggage

Education

High school diploma or equivalent

Job description

HEI Hotels & Resorts seeks a dedicated Guest Service Associate for the Baltimore Marriott Inner Harbor. This role emphasizes providing exceptional hospitality and assisting guests with luggage and various hotel facilities.

Ideal candidates will have a high school diploma, strong communication skills, and a commitment to maintaining a welcoming environment. Benefits include competitive medical programs and a supportive workplace culture.