Hotel Valet & Guest Services Driver

Hilton; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Hilton in Houston seeks a courteous Bell Desk/Guest Services associate to drive guests, assist with luggage, and support front desk operations. You will greet guests, provide directions, and help with guest requests in a fast-paced hotel environment.

The role requires a valid Class B license, strong communication, and knowledge of local attractions. Shift flexibility and professional appearance are essential.

Qualifications

• Valid Class B license is required.
• Professional, positive attitude when interacting with guests and team members.
• Knowledge of the local area and hotel services.
• Ability to operate computer, telephone, and basic office equipment.
• Ability to work in a fast-paced environment with flexibility.

Responsibilities

• Drive guests between airport, hotel, and local area, following traffic rules.
• Greet guests, assist with luggage, and transfer items to rooms.
• Maintain and clean lobby/baggage areas and assist front desk as needed.
• Answer phones, provide directions, and offer local recommendations.
• Restock supplies at front desk and business center; report safety hazards.
• Perform related duties as assigned by supervisor/manager.

Skills

Customer service

Driving

Luggage handling

Communication

Safety awareness

Job description

Hilton in Houston seeks a courteous Bell Desk/Guest Services associate to drive guests, assist with luggage, and support front desk operations. You will greet guests, provide directions, and help with guest requests in a fast-paced hotel environment.

The role requires a valid Class B license, strong communication, and knowledge of local attractions. Shift flexibility and professional appearance are essential.