Guest Entry Ambassador — Free Park Admission & Perks

SeaWorld; Williamsburg (VA); Vor Ort; USD 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

FREE park admission

Discounts on park admission for family

Zusammenfassung

SeaWorld welcomes you to join the Part-Time Turnstiles Ambassador team at Busch Gardens. You will support park entry by safely managing guest access, scanning tickets, validating passes, and guiding guests with a welcoming first impression.

Responsibilities include handling handheld devices, ensuring policy compliance, and addressing guest needs while maintaining security and flow at entry points. Prior guest service experience and a positive attitude are highly valued.

Qualifikationen

• Customer service experience is a plus.
• Ability to handle multiple tasks in a fast-paced environment.
• Must be at least 16 years old.
• Able to lift up to 50 lbs and be physically able for standing duties.
• Follow park policies and procedures and greet guests professionally.

Aufgaben

• Welcome guests with enthusiasm at the park entrance.
• Validate tickets, annual passes, reservations, and credentials using scanners and tablets.
• Enforce entry requirements and assist guests with questions or directions.
• Monitor for invalid tickets, duplicate scans, or access issues and escalate as needed.
• Maintain knowledge of admission products, passholder perks, and current promotions.
• Direct guests to Guest Relations when issues require escalation and assist with re-entry stamping.
• Communicate effectively with teammates and supervisors in a fast-paced environment.

Kenntnisse

Customer service

Communication

Time management

Problem solving

Technology literacy

Tools

Handheld scanners

Tablets

Ticket validation software

Jobbeschreibung

SeaWorld welcomes you to join the Part-Time Turnstiles Ambassador team at Busch Gardens. You will support park entry by safely managing guest access, scanning tickets, validating passes, and guiding guests with a welcoming first impression.

Responsibilities include handling handheld devices, ensuring policy compliance, and addressing guest needs while maintaining security and flow at entry points. Prior guest service experience and a positive attitude are highly valued.