Guest Advocate: Quick, Friendly Checkout & Service

Target; University Heights (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Target is looking for a Guest Advocate to deliver an exceptional guest experience in a fast-paced retail environment. You will greet guests, assist with product needs, and guide them through Pay & Loyalty features while maintaining store standards.

This role emphasizes teamwork, flexibility, and a proactive, friendly approach to customer service. The position involves handling checkout duties, upselling benefits, and ensuring accuracy in transactions.

Qualifications

• Excellent guest service and communication skills.
• Ability to resolve guest questions quickly on the spot.
• Willing to educate guests about products and services.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience.
• Greet and assist guests, scan and bag merchandise.
• Help guests find items and resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support team and assist peers while maintaining a positive attitude.
• Promote current promos and teach guests how to use the Target App.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Communication

Tools

Handheld scanners

Job description

Target is looking for a Guest Advocate to deliver an exceptional guest experience in a fast-paced retail environment. You will greet guests, assist with product needs, and guide them through Pay & Loyalty features while maintaining store standards.

This role emphasizes teamwork, flexibility, and a proactive, friendly approach to customer service. The position involves handling checkout duties, upselling benefits, and ensuring accuracy in transactions.