Guest Advocate: Flexible, Fast-Paced Customer Experience

Target; Fort Lauderdale (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is hiring a Guest Advocate in Fort Lauderdale to deliver a welcoming, efficient guest experience and to help guests navigate products, services, and the Target App. You will greet guests, resolve questions, and support store operations with a positive attitude.

This role emphasizes strong communication, teamwork, and the ability to explain loyalty programs and digital features. Flexible scheduling, including nights and weekends, is common in this fast-paced environment.

Qualifications

• Excellent communication and guest service skills.
• Ability to resolve guest concerns and problem-solve on the spot.
• Adaptability to dynamic guest interactions and situations.

Responsibilities

• Greet guests and deliver a welcoming, helpful interaction.
• Assist guests in finding products and resolving issues for a smooth shopping experience.
• End every transaction with a sincere thank you and maintain accuracy.
• Support teammates and contribute to a positive store environment.
• Promote loyalty programs and explain app-based features to guests.

Skills

Guest interaction

Problem solving

Adaptability

Promotions & benefits knowledge

Tools

Target App

Handheld scanners

Job description

Target is hiring a Guest Advocate in Fort Lauderdale to deliver a welcoming, efficient guest experience and to help guests navigate products, services, and the Target App. You will greet guests, resolve questions, and support store operations with a positive attitude.

This role emphasizes strong communication, teamwork, and the ability to explain loyalty programs and digital features. Flexible scheduling, including nights and weekends, is common in this fast-paced environment.