Guest Advocate — Flexible, Customer-Experience Pro

Target; Westwood (KY); On-site; USD 27,000 - 40,000; Full time

Job summary

Target is looking for a Guest Advocate to deliver a welcoming guest experience in a fast-paced retail setting. You will greet guests, help them locate products, and resolve issues while maintaining store standards and safety.

You will operate checkout lanes, assist with returns and exchanges, and promote Target services and loyalty programs. This role emphasizes teamwork, adaptability, and a positive, helpful attitude in daily store operations.

Qualifications

• Strong communication and interpersonal skills to greet and assist guests.
• Ability to resolve guest concerns and direct to solutions quickly.
• Comfort with handling transactions and using handheld scanners.

Responsibilities

• Create a welcoming guest experience and assist guests in finding items and resolving issues.
• End each guest transaction with a courteous thank you.
• Support team members and adapt to busy store environments.
• Promote store services and loyalty programs to guests.

Skills

Guest interaction

Problem solving

Multitasking

Teamwork

Job description

Target is looking for a Guest Advocate to deliver a welcoming guest experience in a fast-paced retail setting. You will greet guests, help them locate products, and resolve issues while maintaining store standards and safety.

You will operate checkout lanes, assist with returns and exchanges, and promote Target services and loyalty programs. This role emphasizes teamwork, adaptability, and a positive, helpful attitude in daily store operations.