Guest Advocate: Fast-Paced Service Pro (Flexible Hours)

Target; Los Angeles (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Target is seeking a Guest Advocate in Los Angeles to welcome guests, resolve questions, and guide them through store services such as order pickup, drive-up, and loyalty enrollment. You will maintain a clean, efficient checkout flow while promoting Target’s benefits and ensuring guest satisfaction.

The role emphasizes friendly communication, teamwork, adaptability to a busy environment, and the ability to handle multiple tasks while adhering to safety and store policies.

Qualifications

• Communicating effectively with guests using positive language and attentiveness to needs.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple devices and operate scanners and tech equipment.

Responsibilities

• Create an easy, inspiring guest experience by greeting guests warmly and guiding them to what they need.
• Assist guests with locating items and resolving issues to ensure a smooth checkout.
• End every guest interaction with a sincere thank you and follow up as needed.
• Support peers and contribute to a positive, respectful team environment.
• Demonstrate knowledge of promotions, apps, loyalty programs, and how to enroll guests.
• Follow safety policies and store procedures during all duties.

Skills

Communication

Guest service

Teamwork

Attention to detail

Guest education

Tech literacy

Multitasking

Adaptability

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in Los Angeles to welcome guests, resolve questions, and guide them through store services such as order pickup, drive-up, and loyalty enrollment. You will maintain a clean, efficient checkout flow while promoting Target’s benefits and ensuring guest satisfaction.

The role emphasizes friendly communication, teamwork, adaptability to a busy environment, and the ability to handle multiple tasks while adhering to safety and store policies.