Guest Advocate: Fast-Paced, Friendly Customer Service

Target; Ontario (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Target is hiring a Guest Advocate to welcome guests, assist with finding products, and resolve questions in a fast-paced store environment.

You will learn about promotions, loyalty programs, and how to use Target apps to enhance guest experiences, while collaborating with team members to ensure safety and accuracy at checkout.

The role requires excellent communication, a friendly attitude, and flexibility for evenings, weekends, and holidays as part of a dynamic retail team.

Qualifications

• Excellent communication and guest interaction skills.
• Ability to adapt to a fast-paced, high-activity environment.
• Willingness to work flexible hours including nights and weekends.
• Ability to explain benefits of loyalty programs and services.

Responsibilities

• Create an easy, inspiring guest experience and greet customers.
• Help guests find items, resolve issues, and minimize wait times.
• Promote and explain Target loyalty, promotions, and in-store services.
• Assist with returns/exchanges following Target policies.

Skills

Communication

Guest service

Teamwork

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate to welcome guests, assist with finding products, and resolve questions in a fast-paced store environment.

You will learn about promotions, loyalty programs, and how to use Target apps to enhance guest experiences, while collaborating with team members to ensure safety and accuracy at checkout.

The role requires excellent communication, a friendly attitude, and flexibility for evenings, weekends, and holidays as part of a dynamic retail team.