Guest Advocate - Fast-Paced, Flexible Customer Service

Target; Birmingham (AL); On-site; USD 18,000 - 25,000; Part time

Job summary

Target is seeking a Guest Advocate to create a welcoming shopping experience and assist guests with questions and needs. You will greet guests, locate items, and help with returns or exchanges while maintaining a tidy area and friendly demeanor.

The role emphasizes strong communication, teamwork, and knowledge of Target services and loyalty programs. Flexible hours and a fast-paced environment are common, requiring a positive attitude and reliable attendance.

Qualifications

• Excellent communication and guest service orientation.
• Ability to interact with guests and team members professionally.
• Adaptable to a fast-paced, physical work environment.
• Willingness to learn Target programs and store procedures.

Responsibilities

• Greet guests and create an easy, welcoming shopping experience.
• Help guests locate products and resolve issues promptly.
• End every guest transaction with a sincere thank you.
• Stock shelves and keep a clean, organized work area.
• Promote Target benefits, loyalty programs, and services.
• Assist guests with order pickup, drive-up, and app features.

Skills

Guest interaction

Customer service

Problem solving

Communication

Teamwork

Flexibility

Attention to detail

Tools

Handheld scanners

POS systems

Drive Up knowledge

Job description

Target is seeking a Guest Advocate to create a welcoming shopping experience and assist guests with questions and needs. You will greet guests, locate items, and help with returns or exchanges while maintaining a tidy area and friendly demeanor.

The role emphasizes strong communication, teamwork, and knowledge of Target services and loyalty programs. Flexible hours and a fast-paced environment are common, requiring a positive attitude and reliable attendance.