Guest Advocate: Customer Experience Pro, Flexible Hours

Target; American Fork (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Target is looking for a friendly Guest Advocate in Utah. You will greet guests, help them find products, and resolve issues to ensure a quick and pleasant shopping experience. You’ll learn and promote Target services, Drive Up, and loyalty programs while working with a fast-paced team.

This role emphasizes strong communication, teamwork, and a proactive, guest-first attitude. Flexible shifts, including nights and weekends, are available to fit store needs.

Qualifications

• Excellent communication and welcoming attitude with guests and team members.
• Able to resolve guest questions quickly and maintain a positive demeanor.
• Ability to handle multiple tasks in a fast-paced retail environment.
• Willingness to learn company programs and features to support guest needs.

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and helping them find what they need.
• Assist with returns or exchanges and follow store policies to resolve issues.
• Support peers to maintain a clean, organized sales floor and efficient checkouts.
• Explain and promote Target benefits, apps, and services to guests as needed.
• Maintain safety, cleanliness, and compliance in all store operations.

Skills

Customer service

Guest interaction

Teamwork

Problem solving

Communication

Tools

Handheld scanners

Job description

Target is looking for a friendly Guest Advocate in Utah. You will greet guests, help them find products, and resolve issues to ensure a quick and pleasant shopping experience. You’ll learn and promote Target services, Drive Up, and loyalty programs while working with a fast-paced team.

This role emphasizes strong communication, teamwork, and a proactive, guest-first attitude. Flexible shifts, including nights and weekends, are available to fit store needs.