Guest Experience Advocate — Flexible Schedule & Training

Target; West Jordan (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Target in West Jordan, UT is seeking a Guest Advocate to help guests, promote services, and ensure a quick, friendly shopping experience. You will greet customers, explain benefits, and resolve issues with a positive attitude.

This role requires strong communication, adaptability, and teamwork, with flexible shifts including nights and weekends. Training covers store policies, loyalty programs, checkout operations and safety standards.

Qualifications

• Communicating and interacting with guests to build a welcoming guest experience.
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns.
• Adapting to different guest interactions and situations.
• Promoting and engaging around various benefits, offerings and services.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Greet guests at 10ft and 4ft levels with a warm, helpful interaction.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support guest services like order pick up, Drive Up, and online ordering.
• Maintain a clean, safe work area and comply with safety policies.

Skills

Guest communication

Problem solving

Interpersonal skills

Adaptability

Promotion of services

Job description

Target in West Jordan, UT is seeking a Guest Advocate to help guests, promote services, and ensure a quick, friendly shopping experience. You will greet customers, explain benefits, and resolve issues with a positive attitude.

This role requires strong communication, adaptability, and teamwork, with flexible shifts including nights and weekends. Training covers store policies, loyalty programs, checkout operations and safety standards.