Guard/Welcome Agent

United States Cold Storage, Inc.; Warsaw (NC); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

United States Cold Storage, Inc. is seeking a detail-oriented team member to check in/out professional drivers, direct visitors, and ensure accurate paperwork. You will report trailer conditions, temperatures, and seal numbers while supporting shipping/receiving tasks.

This role requires strong communication, manual dexterity, and the ability to work in a fast-paced warehouse environment. The ideal candidate has 1–3 years of related experience, good attendance, and the ability to lift up to 50

Qualifications

• High school diploma or equivalent required/preferred.
• Strong communication and customer service skills.
• Ability to learn and operate warehouse systems and scanners.

Responsibilities

• Check in and out all professional drivers.
• Direct visitors and drivers to appropriate areas.
• Maintain accurate paperwork and data in systems.
• Report trailer conditions and temperatures on arrival/departure.
• Assist Shipping/Receiving clerks with daily tasks.

Skills

Communication

Customer Service

Leadership

Planning

Computer Skills

De-escalation

Physical Stamina

Attention to detail

Education

High School Diploma

Tools

Scanner Systems

Tablets

RFID Systems

Warehouse Software

Job description

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.

The Job Details:

• Check in and out all professional drivers
• Directs visitors and professional drivers to various parts of grounds or buildings
• Professionally and courteously communicate with drivers and team members.
• Ensure all paperwork is accurate and completed in full.
• Place driver’s license information and or seal numbers in the system
• Report the condition of the trailers at the time of arrival and departure.
• Accurately report the temperature of all trailers.
• Verify seal numbers on trailers entering and leaving facility.
• Assist Shipping/ Receiving Clerks in their daily duties and responsibilities.
• Follow company policies, guidelines and work instructions.
• Ensure the yard management program is accurately updated.
• Work with other USCS staff to get drivers to and from doors.

What We Are Looking For:

Education

• High School Degree preferred

Experience

• 1 to 3 years preferred.
• Excellent communication skills, written and oral.
• PC, leadership and planning skills helpful.
• Must have computer experience.
• Experience with warehouse paperwork preferred.
• Experience with customer service preferred.
• Ability to perform, but not limited to the following tasks, ability to de-escalate situations, enter into the computer the correct information to confirm.
• Must be able to fill out bill of lading and be familiar with various forms that are used and required by the major freight carriers.

Other Abilities You Will Need To Have:

• Bend and lift as much as 50 lbs. on a regular basis.
• Lift up to 70lbs with assistance on an occasional basis.
• Stand and walk for extended periods of time.
• Use hands to handle objects, tools, or controls.
• Be able to speak and hear for safety and productivity.
• Use scanners, tablets, radio, phones, and other warehouse machinery.
• Ability to lift overhead.
• Ability to work overtime is an essential part of this position due to demand.
• Have acceptable and/or correctable vision.
• Work outdoors in varying temperatures and weather.
• Personal interaction and communication required to and from other people is extremely high.
• Good arithmetic and reading skills.
• Understand and follow verbal instruction, written instruction and company policies.
• A self-starter that can work independently and coordinate with others.
• Work in a fast-paced environment with the ability to manage stress and productivity guidelines.
• Ability to deescalate abrasive situations.

The Standard Details:

• Always maintain a professional manner in appearance and communications.
• Participate in staff and/or customer meetings if required.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
• Identify and record any issues relating to product, processes and/or quality.
• Initiate, recommend, or provide solutions through appropriate channels.
• Verify the implementation of solutions.
• Follow posted security procedures at all times while on the campus.
• Participate in Safety and Educational Training.

A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.

Things We Need To Mention:

• The above job description may not include all tasks necessary to complete the job.
• Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Security: 1 year (Preferred)

Work Location: In person