SHIPPING AND RECEIVING ASSOCIATE

United States Cold Storage, Inc.; Minooka (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

401K plan

Health insurance

Education assistance

Life insurance

Job summary

United States Cold Storage, Inc. is hiring for a full-time warehouse associate to support inbound and outbound operations. You will communicate with carriers, enter data into the WMS, and coordinate with drivers to ensure correct dock assignments and paperwork.

The role requires a high school diploma or GED, strong attention to detail, and the ability to work in a fast-paced environment. Training in safety and quality procedures will be provided.

Qualifications

• Customer service oriented and able to communicate effectively with carriers and customers.
• Able to interpret packing slips and understand product flow in the warehouse.
• Experience using a Warehouse Management System (WMS) to process and track goods.

Responsibilities

• Communicate effectively with carriers and contacts regarding inbound/outbound movements.
• Enter data into the system from carrier/customer paperwork for inbounds.
• Generate and verify bill documentation and ensure driver paperwork is complete.

Skills

Customer service

Packing slips

Data entry

Communication

Education

High school diploma or GED

Tools

WMS

Job description

NOW HIRING THE BELOW SHIFT 2C SUN-THURS 3PM-11:30PM Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details

• Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
• Expected to have a full picture understanding of how to enter product into the WMS, how product is stored, and shipped out of the facility.
• Engage with drivers and verify driver identification in order to assign them dock doors and ultimately check the drivers in and out.
• Responsible for knowledge of product location within the warehouse to effectively assign dock doors.
• Effectively communicate any issues to the warehouse so they can plan accordingly.
• Accurately enter data into the system from the carrier/customers paperwork to properly process inbounds.
• Generate the bill documentation, ensure the carrier reviews the paperwork, and confirm the driver has all the correct paperwork for the load with the correct destination.
• Must report overages, shortages, defective materials or questionable conditions as per the customer’s requirements to the department supervisor and note on carrier/customer documentation.
• Responsible for putting all necessary information regarding appointments including driver’s paperwork, seal, trailer number etc.
• Act as the final check point for order completion and accuracy prior to releasing the driver.
• Responsible for identifying extra charges for pallets, overtime, labor etc. and collecting appropriate charges from the driver.
• Assist Customer Accounts with the posting of inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a Welcome Center Associate and Security Guard when needed including overseeing the complete check in and check out process, trailer verification procedure, checking the yard, and verifying sealed trailers.
• Work effectively outside in order to communicate with drivers.

The Job Specifics

• Location, Department and Work Hours: Warehouse Hours Vary
• Reports To: Customer Account Supervisor or Manager
• Travel Amount: May Vary
• Job Type, EEO, and Job Code: Full-Time, non-exempt

What We Are Looking For

Education

• Required: High school diploma, GED, or equivalent

Experience

• Customer service oriented.
• Familiar with and able to interpret packing slips
• Use a WMS to process and track the flow of goods coming and going from the warehouse.

Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Additional work hours may be requested by management to help manage employee production, projects, and or special events.
• Operate a registered motor vehicle if apart of daily tasks.
• Engage in frequent personal interaction and communication.
• Possess strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Ensure solutions are effectively implemented.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

What’s In It For You

We are a great company with great people. Full-time employees not under contract are offered:

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

Medical Benefits

Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Additional disability benefit, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Voluntary Life Insurance, Voluntary Spouse Life Insurance, Voluntary Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Commuter accounts, Telemedicine, Virtual Primary Care, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, MARC performance incentives, Perfect attendance, Referral program

AI Statement

Additional Information

• This job description may not encompass all tasks necessary to complete the role.
• Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.