GTM Systems Manager

Harness; San Francisco (CA); On-site; USD 145,000 - 165,000; Full time

Job summary

A global tech company in San Francisco is seeking a GTM Systems Manager to optimize and scale go-to-market systems. The ideal candidate will have 3–6 years of experience in Business or Revenue Operations, advanced knowledge of Salesforce and related applications, and a proven ability to develop integrations and workflows. The role involves supporting system projects, delivering reports, and ensuring data accuracy while thriving in a fast-paced SaaS environment. The position offers a salary between $145,000 and $165,000 USD.

Qualifications

• 3–6 years of experience in Business Systems, Revenue Operations, or Sales Operations.
• Advanced expertise in GTM applications ecosystem.
• Experience with system integrations and data workflows.
• Detail-oriented with excellent problem-solving skills.
• Technically adept in AI tools application.
• SQL and data analysis experience is a plus.

Responsibilities

• Configure, optimize, and maintain multiple GTM applications.
• Support system integrations and automated workflows.
• Assist in maintaining data governance frameworks.
• Support system-related projects.
• Build and implement complex automated workflows.
• Develop and deliver actionable reporting in Salesforce.

Skills

Business Systems experience

Revenue Operations expertise

Sales Operations experience

Detail-oriented

Problem-solving skills

Communication skills

Technical aptitude

AI tools application

SQL and data analysis

Tools

Salesforce

Outreach

Clari

People.ai

Zoominfo

APIs

Job description

Position Summary

Harness is seeking a hands‑on GTM Systems Manager to help build, optimize, and scale our go‑to‑market (GTM) systems as we continue our rapid global growth. This role sits within our Revenue Operations & Strategy team, reporting to the Manager of GTM Business Systems. You will be a critical player in the day‑to‑day administration, support, and improvement of our GTM tech stack, ensuring our systems are a growth accelerator, not a bottleneck.

Execution & Optimization

• Actively configure, optimize, and maintain multiple GTM applications (Outreach, Clari, People.ai, Zoominfo, Chorus, AI tooling, etc).
• Support the design and implementation of system integrations and automated workflows to reduce manual effort and ensure seamless data flow across platforms.
• Assist in maintaining data governance frameworks to ensure accuracy, compliance, and reporting reliability.
• Support system‑related projects from requirements gathering to post‑launch support on both ad‑hoc tasks & long‑term projects.
• Build and implement complex automated workflows.
• Support the design and maintenance of system integrations between Salesforce and our broader tech stack (Outreach, Clari, People.ai, Impartner, Chorus, enrichment tooling).

Analytics & Insights

• Develop and deliver actionable reporting and dashboards in Salesforce and other tools to enable informed decision‑making.
• Monitor adoption and effectiveness of GTM tools, providing insights for improvement.
• Triage and troubleshoot user‑reported issues, providing timely support and resolution to the GTM team.

Change Management & Enablement

• Assist in documenting system processes and changes to support training and enablement efforts.
• Support cross‑functional alignment on system changes, ensuring smooth adoption through clear communication.
• Stay current on emerging technologies and best practices to help maintain a cutting‑edge GTM tech stack.

About You

• 3–6 years of experience in Business Systems, Revenue Operations, or Sales Operations.
• Advanced expertise in the GTM application ecosystem (Salesforce, Outreach, Clari, People.ai, Zoominfo, Partner ecosystem, etc.).
• Experience with system integrations, data workflows, and APIs.
• Detail‑oriented with excellent problem‑solving and communication skills.
• Technically adept in the application of AI tools to streamline GTM processes and maintain a cutting‑edge systems environment.
• SQL and data analysis experience is a plus.
• Comfortable in a high‑growth, fast‑paced SaaS environment.

Pay Transparency

$145,000—$165,000 USD

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.