GTM Systems Engineer
DNSFilter Inc.
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Benefits offered by this job
Job summary
DNSFilter is seeking a GTM Systems Engineer to own day-to-day configuration, integrity, and health of the platforms our revenue teams run on, primarily Salesforce and HubSpot. This hands-on role will define lead routing, data structures, and system integrations to support Sales, Marketing, and Customer Success.
The ideal candidate has 4+ years administering Salesforce in a B2B SaaS environment, hands-on HubSpot experience, and a proven ability to communicate system behavior to non-technical
Qualifications
- 4+ years administering Salesforce in a B2B SaaS environment.
- Experience configuring lead routing, assignment rules, and territory models.
- Hands-on experience administering HubSpot, including the Salesforce integration and field mapping.
- Ability to communicate clearly with non-technical stakeholders about system behavior and its consequences.
Responsibilities
- Own day-to-day configuration of Salesforce and HubSpot: objects, fields, record types, page layouts, validation rules, flows and workflows.
- Maintain naming conventions, picklist values, and field standards so the data stays usable downstream.
- Own the configuration of lead and account assignment: assignment rules, round robins, queues, territory and pod mapping.
- Validate that routing behaves as documented, and that records land with an active, correct owner.
- Investigate and resolve routing failures, and identify underlying configuration issues.
Tools
Job description
DNSFilter's mission is to protect our customers and partners with products they love to use.
We can't achieve our mission without an incredible team!
Adversity challenges us, shapes us, and empowers us to become stronger. It makes us more resilient and it is a catalyst for growth.
When we say we're going to do something, we deliver. Our ultimate goal is to help our customers and our teammates be successful. Uncompromising integrity is our standard.
When we say we're going to do something, we deliver. Our ultimate goal is to help our customers and our teammates be successful. Uncompromising integrity is our standard. We Are Of Service
We have a shared sense of purpose and we're here to change the industry.
We have a shared sense of purpose and we're here to change the industry. We Strive To Be The Best
We thrive in any work environment, either remotely, hybrid, or in office. Cultivating camaraderie doesn't happen by accident—we make it a priority.
We thrive in any work environment, either remotely, hybrid, or in office. Cultivating camaraderie doesn't happen by accident—we make it a priority. We Thrive Anywhere
Our company thrives off of diverse perspectives and a global team with different backgrounds and experiences - this is one of our greatest strengths.
We're a hybrid and global company.
We hire the best. That means you’ll work with data scientists in Malta and Turkey, engineers in Brazil, and customer success managers in Australia. What do we all have in common? A desire to build great products, provide fantastic support, and protect our clients’ business from web-based threats.
We offer great benefits to attract and retain the best talent.
We offer great benefits to attract and retain the best talent. Full Medical & Dental for U.S. Employees
From $800 in home office buildout allotment to weekly and monthly internal contests, our leadership team is always looking to reward outstanding performance.
We use enterprise technology across our entire business. You will have the robust tools you need to do your best work.
We use enterprise technology across our entire business. You will have the robust tools you need to do your best work. Best in Class Tools
From sandy shores of Cabo and Cancun, to the vibrant vibes of Cartagena, Colombia—we've covered it all! Where to next? Perhaps our next virtual team Happy Hour will be the launchpad for our next adventure.
We use software and tools that leverage AI, including those AI features and functionalities offered by our applicant tracking system, Ashby, to create efficiencies in our hiring processes. We also utilize fraud detection software to identify and protect DNSFilter and our employees from fraudulent and deepfake applicants. AI is never the final decision-maker. Our team reviews every AI output and makes every hiring decision. These tools will analyze data that you submit in DNSFilter’s hiring process to help us maintain the integrity of our hiring process, assisting our team as we select the most qualified and genuine individuals to join our team.
United States - REMOTE
Full time
Remote
GTM Operations
DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.
As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!
We are looking for a GTM Systems Engineer to own the day-to-day configuration, integrity, and health of the platforms our revenue teams run on, primarily Salesforce and HubSpot. This is a hands-on build-and-maintain role. You will own how leads route, how records are structured, how our systems talk to each other, and how we know when something breaks. The ideal candidate is a strong administrator who tests before shipping, documents what they change, and communicates clearly with the Sales and Marketing teams who depend on the outcome.
This role sits on the GTM Operations team and partners closely with the Lead GTM Systems Engineer, the GTM Operations Analyst, Sales, Marketing, Customer Success, and Technical Support.
Eligible candidates have worked successfully in a small to mid-sized fast-paced, hyper-growth SaaS start-up or scale-up.
In this role, you will:
Platform Administration
Own day-to-day configuration of Salesforce and HubSpot: objects, fields, record types, page layouts, validation rules, flows and workflows
Maintain naming conventions, picklist values, and field standards so the data stays usable downstream
Lead and Account Routing
Own the configuration of lead and account assignment: assignment rules, round robins, queues, territory and pod mapping
Validate that routing behaves as documented, and that records land with an active, correct owner
Investigate and resolve routing failures, and identify the underlying configuration issue rather than correcting records one at a time
Integration and Data Flow
Own the HubSpot to Salesforce integration in practice: field mappings, sync rules, exclusion criteria, and error monitoring
Maintain documentation of how data moves between systems, including known edge cases and behavior that surprises people
Monitor sync errors and integration health proactively, and resolve issues before stakeholders report them
List Imports and Campaign Operations
Own list imports end to end: file preparation, field mapping, campaign and source assignment, execution, and post-import verification
Maintain the SOPs that make imports repeatable and auditable
Data Quality and Hygiene
Run regular audits for duplicates, records owned by inactive users, incomplete required fields, and misassigned territories
Execute mass updates and cleanup projects with appropriate backup and validation
Establish and maintain routine checks so integrity issues surface from within the team
Change Management and Documentation
Test configuration changes in sandbox or with controlled records before production
Maintain a change log covering what changed, why, who approved it, and how it was validated
Communicate releases, fixes, and known issues to the Sales and Marketing teams affected
Operational Support
Triage and resolve platform issues from the GTM intake queue against defined SLAs
Close the loop with requesters and impacted stakeholders on status, resolution, and anything still outstanding
Use AI tooling, including Claude, to accelerate investigation, testing, and documentation
To qualify for this role, you have:
4+ years administering Salesforce in a B2B SaaS environment
Hands-on experience administering HubSpot, including the Salesforce integration and field mapping
Demonstrated experience configuring lead routing, assignment rules, and territory models
Experience running bulk data operations and imports with appropriate testing and validation
A working habit of testing before deploying and documenting what you changed
Ability to communicate clearly and directly with non-technical stakeholders about system behavior and its consequences
Ability to work hours overlapping with ET
Must be eligible to work in the region of hire without sponsorship now and/or in the future
Salesforce Advanced Administrator or Platform App Builder certification
HubSpot Operations Hub or Marketing Hub certification
Experience with data quality tooling such as RingLead, Openprise, or similar
Experience with Zendesk, Vitally, ZoomInfo, Gong, or similar GTM tools
You find the configuration problem behind the symptom rather than fixing records one by one
You tell people what will happen before it happens, and what happened after it did
We Offer:
Pathway to promotion based on results and performance, not just time in the chair. You help us grow, and we will help you grow.
Passionate and intelligent colleagues who work hard and have a good time doing it
Paid company-wide week off at the end of each year
Flexible Vacation Policy
Awesome company swag
Full medical, dental, and vision benefits for US, UK, and Canada-based employees
Full short-term disability and life benefits; available long-term disability
Retirement savings account options with vested company matching for qualifying employees
In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!
DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.
DNSFilter participates in the E-Verify program.
#LI-CC1
AI Usage in Hiring Practices at DNSFilter
We use software and tools that leverage AI, including those AI features and functionalities offered by our applicant tracking system, Ashby, to create efficiencies in our hiring processes. We also utilize fraud detection software to identify and protect DNSFilter and our employees from fraudulent and deepfake applicants. AI is never the final decision-maker. Our team reviews every AI output and makes every hiring decision. These tools will analyze data that you submit in DNSFilter’s hiring process to help us maintain the integrity of our hiring process, assisting our team as we select the most qualified and genuine individuals to join our team.
Compensation Range: $130K - $155K
Read reviews by our employees, find job postings, and find out what the rest of the DNSFilter team has been up to. Check us out on these sites—we'd love to connect.
’’I really like the culture and startup vibe, but at the same time it's a realistic and goal oriented company with a specific vision.
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