GTM Strategy and Operations, Senior Manager | Housing

eliseai; New York (NY); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Equity in the company

100% covered medical, dental, vision

Unlimited vacation

Commuter benefits

Job summary

A dynamic technology startup in New York is seeking a Senior Manager for GTM Strategy and Operations to enhance growth and efficiency. This critical role involves analyzing customer insights, executing improvement projects, and collaborating with sales teams. Ideal candidates will have 7-8 years in consulting or startups, be effective communicators, and be ready to impact strategy directly. This position offers equity, comprehensive benefits, and a vibrant office culture.

Qualifications

• 7-8 years of experience in consulting, investment banking, or a high-growth startup.
• Proven ability to structure ambiguous problems and execute them.
• Strong communication skills, both written and verbal.

Responsibilities

• Analyze customer conversations and win/loss trends.
• Own projects to improve sales velocity and conversion rates.
• Work with AEs and clients on value communication.

Skills

Analytical skills

Project management

Effective communication

SQL/script experience

Education

7-8 years experience in consulting or strategic role

Tools

Excel

Google Sheets

Job description

GTM Strategy and Operations, Senior Manager | Housing

EliseAI | Posted Mar 15

Full-time

New York

Negotiable

Unknown

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

We’re hiring a GTM Strategy & Operations Manager to drive the projects and strategic insights that unlock growth. This isn’t just internal ops; we’re looking for someone who wants to get close to the customer, understand what drives value, and work directly with sales, product, and leadership to scale what works. You’ll shape how we position, sell, and deliver our product to the market.

This role is ideal for someone with a consulting or high-performance strategy background who’s ready to own outcomes, not just advise on them. You’ll have the chance to move fast, work across functions, and influence everything from sales plays to customer expansion and enterprise pricing.

Key Requirements

• Identify where and how we win by analyzing customer conversations, win/loss trends, competitive insights, and sales performance
• Own and execute projects that directly improve sales velocity, conversion rates, and expansion outcomes
• Work directly with AEs and clients to refine how we communicate value, deliver ROI, and differentiate from competitors
• Design and implement scalable playbooks for pricing, sales strategy, onboarding, and post-sale success
• Serve as a thought partner to Sales and Product leadership, bringing insights that drive product roadmap and GTM prioritization
• Run competitive deep-dives and enable the team with actionable intel and training
• Build internal operating rhythms - reporting, forecasting, process optimization - to help the GTM org run smarter

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

• 7-8 years of experience in top-tier consulting, investment banking, or a high-growth startup in a strategic role
• Proven ability to structure ambiguous problems, drive execution, and influence cross-functionally
• Strong slide-builder and effective in Excel/Sheets; SQL and scripting experience are valuable
• Excellent communicator; clear, direct, and confident in front of both executives and customers
• Comfortable in fast-moving, high-accountability environments
• Ambition to grow into a leadership role, or start a company someday; you see this as the best crash course in building a sales org
• Willingness to work in person at our office 4-5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefitsFitness & home services stipend to cover part of your expenses so you can focus on what matters
• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $200,000 - $250,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]