GTM Ops Specialist: Revenue Enablement & Quotes

NAVEX Global, Inc.; Lake Oswego (OR); Hybrid; USD 40,000 - 55,000; Full time

Job summary

NAVEX Global, Inc. is seeking a detail-oriented GTM Operations Specialist for its Center of Excellence to support quotes, renewals, credits, change orders, and realignments.

You will partner with Sales and Customer Experience to ensure timely, accurate revenue operations workflows in a hybrid work environment. You will drive CPQ configurations, process improvements, and internal escalations, contributing to standardized processes and reliable customer outcomes.

Qualifications

• 2+ years in account management, revenue operations, sales operations, or a similar operational role.
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Clear, professional written and verbal communication skills.
• Proven ability to collaborate cross-functionally and navigate ambiguity with confidence and adaptability.
• Excellent organizational and time management skills, with the ability to meet deadlines and drive tasks to completion.
• Strong analytical thinking and problem-solving capabilities.
• Experience with Salesforce preferred; Salesforce CPQ experience is a plus.
• Culture Agility: comfortable in a fast-paced, candid environment that values innovation and follow-through.
• AI Readiness: curiosity and willingness to use AI and emerging technologies to elevate work.

Responsibilities

• Build, validate, and process quotes, renewal order forms, change orders, and term realignments with accuracy and efficiency.
• Process customer credits, usage overages, and product decommissions while ensuring proper documentation and compliance with internal procedures.
• Support operational integration initiatives related to mergers, acquisitions, and customer migrations.
• Provide guidance and support for CPQ processes, configurations, troubleshooting, and issue resolution.
• Manage internal escalations from intake through resolution, delivering clear and timely updates to stakeholders.
• Identify operational friction points and contribute to standardization, documentation, and continuous improvement of best practices.

Skills

Account management

Revenue operations

Sales operations

Detail-oriented

Cross-functional collaboration

Time management

Analytical thinking

Salesforce

Salesforce CPQ

Tools

Salesforce

Salesforce CPQ

Job description

NAVEX Global, Inc. is seeking a detail-oriented GTM Operations Specialist for its Center of Excellence to support quotes, renewals, credits, change orders, and realignments.

You will partner with Sales and Customer Experience to ensure timely, accurate revenue operations workflows in a hybrid work environment. You will drive CPQ configurations, process improvements, and internal escalations, contributing to standardized processes and reliable customer outcomes.