GTM Operations Analyst

Benchmark International; Tampa (FL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Company-subsidized medical, dental, and vision insurance

401(k) with company matching

Job summary

Benchmark International, located in Tampa, seeks a GTM Operations Analyst to own and enhance the outbound email engine. This role involves building outbound infrastructure and optimizing deliverability while adhering to compliance.

The ideal candidate will have a Bachelor's degree, at least 2 years of relevant experience, and strong capabilities in managing data and email strategy.

Compensation includes on-target earnings from $80,000 to $90,000 annually, along with various benefits.

Qualifications

• Minimum 2 years in GTM engineering or related B2B discipline.
• Experience building cold outbound infrastructure.
• Strong analytical and self-directed mindset.

Responsibilities

• Own and operate the outbound email engine.
• Design enrichment workflows for seller targets.
• Manage list building and prospect data preparation.

Skills

Outbound infrastructure building

Deliverability monitoring

Email compliance knowledge

Data analytics

Education

Bachelor's degree in Business or related field

Tools

HubSpot

Instantly

Smartlead

Clay

ZeroBounce

Job description

Benchmark International, a global mergers & acquisitions firm, is seeking a GTM Operations Analyst to own the outbound engine that turns our ideal-client profile of mid‑market business into qualified sales conversations. This is a technical, systems‑oriented role spanning prospect data, email infrastructure, sequencing, and enrichment: the end‑to‑end machinery that puts qualified seller and referral‑partner conversations in front of the sales team.

The successful candidate is someone who builds and runs outbound infrastructure from the ground up, obsesses over deliverability and inbox placement, and treats outbound as an experiment‑driven system, prioritizing efficiency, compliance, and quality with backend revenue results.

Key Responsibilities

• Own and operate the outbound email engine end to end: sending‑domain infrastructure, mailbox provisioning, warmup pools, deliverability monitoring, and inbox placement across the sending stack.
• Build, test, and optimize outbound sequences in the sending platform (Instantly, Smartlead, PlusVibe, or similar), with personalization at scale.
• Design and build Clay (or comparable) enrichment and signal workflows to identify, enrich, and qualify seller targets using firmographic, ownership, and intent signals to the data standards set by the data‑management function.
• Manage list building and prospect‑data preparation for outbound campaigns: sourcing, verification (ZeroBounce or similar), and segmentation.
• Maintain deliverability hygiene: SPF/DKIM/DMARC configuration, bounce and spam monitoring, blacklist checks, burned‑domain replacement, and adherence to suppression and do‑not‑contact lists.
• Own reply handling and routing (positive replies to the sales team, opt‑outs to suppression, conversations logged in HubSpot), protecting both speed‑to‑lead and compliance.
• Build and monitor outbound reporting: reply rate, meetings booked, engagements and pipeline sourced, and deliverability health.
• Partner with the data‑management function on enrichment strategy and data quality, and with marketing operations on CRM handoff, lifecycle, and attribution.
• Continuously test and refine sequences, copy frameworks, and targeting; document the system so it is reliable and transferable.
• Collaborate with the sales development team on results, sequence campaign feedback, and best practices.

Job Requirements

• Bachelor's degree in Business, Information Systems, Data Analytics, Computer Science, Marketing, or a related field preferred.
• 2+ years of experience in GTM engineering, growth or revenue operations, outbound/sales engineering, or a closely related B2B discipline.
• Proven ability to build cold outbound infrastructure from scratch: domain setup, DNS authentication (SPF/DKIM/DMARC), mailbox warmup, sequencing, and deliverability management.
• Hands‑on experience with sending and sequencing platforms (Instantly, Smartlead, PlusVibe, or similar) and warmup tooling.
• Real Clay (or comparable) experience: multi‑step enrichment workflows you have built yourself, not pre‑built templates.
• Experience with a variety of data providers (ideally, ZoomInfo, Apollo, Cognism, Clay, Data Axle) and email verification tools (ZeroBounce, NeverBounce, or similar).
• Working knowledge of HubSpot for outbound handoff, reply routing, and attribution; comfort with API and webhook integrations.
• Strong grasp of email compliance (CAN‑SPAM) and suppression/DNC discipline.
• Analytical, systems‑minded, and self‑directed, with the judgment to own a revenue channel end to end.
• Strong written English and copy sensibility for outbound sequences.

Compensation

On‑target earnings of $80,000–$90,000 annually, consisting of base salary and performance‑based incentives. Actual compensation will depend on experience, qualifications, and achievement of performance objectives.

Benefits

Paid time off, standard holidays, birthday holidays, and community service days. Employees are eligible for company‑subsidized medical, dental, vision, and AD&D insurance; 401(k) with company matching; flexible spending and health savings accounts (FSA & HSA); and flexible dependent care assistance accounts.

Equal Employment Opportunity

Benchmark International provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. The company takes allegations of discrimination, harassment, and retaliation seriously, and will promptly investigate when such behavior is reported.

Benchmark International cannot sponsor work visas for candidates.