GSOC Supervisor

Tesla, Inc.; Fremont (CA); On-site; USD 76,000 - 144,000; Full time

Job summary

An established industry player is seeking a Security Operations Center Supervisor to lead a dynamic team in a fast-paced environment. This role is pivotal in implementing operational protocols and crisis management initiatives while ensuring excellence in security services. The ideal candidate will thrive in a challenging atmosphere, demonstrating strong leadership and a customer-focused approach. As part of a forward-thinking company, you will have the opportunity to drive digital transformation and enhance operational effectiveness through innovative strategies. If you are ready to make a significant impact in security operations, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Employee Stock Purchase Plans

Paid Holidays

Sick Leave

Employee Assistance Program

Commuter Benefits

Employee Discounts

Qualifications

• 4-6+ years leading teams in corporate security or law enforcement.
• Experience in security operations center or GSOC environment.

Responsibilities

• Lead SOC operations and team development.
• Establish metrics for operational execution and threat analysis.

Skills

Team Leadership

Crisis Management

Operational Excellence

Stress Management

Customer Focus

Tools

Camera Analytics

Access Control Systems

Alarm Systems

Job description

Job Category: Environmental, Health, Safety & Security

Position: Security Operations Center (SOC) Supervisor

The Security Operations Center (SOC) Supervisor is responsible for leading the Security Operations Center. They will support and implement the team’s operational protocols, crisis management initiatives, and processes. They will help define and drive team performance metrics ensuring execution of operational excellence.

The SOC Supervisor will serve their team of direct reports and, when necessary, will support monitoring, tracking, and coordinating responses to all incidents in a fast-paced, agile environment. They assess, troubleshoot, and triage inbound emergency and routine calls for service.

This role reports to a Sr. Security Manager and is based in Fremont, CA. The ideal candidate thrives in a fast-paced environment, has a bias for action, is trustworthy, and consistently demonstrates excellence in a customer-focused security services environment.

What You’ll Do

• Lead and manage SOC operational execution, strategy, training, and team development.
• Drive digital/business transformation by identifying and supporting the adoption of new technologies and tools.
• Develop and communicate meaningful metrics to enhance operational execution and improve the capability of threat analysis and reporting operations.
• Establish and maintain a deep understanding of operational risks and drive the response process to minimize the impact of these risks.
• Develop, implement, and periodically re-evaluate policies and procedures for the SOC.
• Influence and improve upon existing processes through innovation and operational change.
• Engage with cross-functional teams to evaluate program effectiveness and ability to meet stakeholder needs.

What You’ll Bring

• 4-6+ years of experience leading teams in corporate security, emergency management, military, or law enforcement.
• 2-4+ years of experience inside an established security operations center or GSOC environment.
• Working knowledge of camera analytics, alarms, and access control security systems and technology.
• Ability to manage stress and respond quickly to security, safety, and sensitive situations.
• Availability to work evenings and weekends as needed.

Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans with 2 medical plan options and $0 payroll deduction.
• Family-building, fertility, adoption, and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both with options that have a $0 paycheck contribution.
• Company Paid Health Savings Account (HSA) Contribution when enrolled in the High Deductible Aetna medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
• Company paid Basic Life, AD&D, short-term and long-term disability insurance.
• Employee Assistance Program.
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.

Expected Compensation

$76,000 - $144,000/annual salary + cash and stock awards + benefits. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.