GSOC Operator - Operations Center

Alliedbarton Security Services; Arlington (TX); On-site; USD 30,000 - 34,000; Part time

Job summary

Allied Universal, a leading security and facility services company, seeks a part-time Dispatch Operations Security Officer in Arlington, TX. You will coordinate communications, monitor activity, and direct responses to incidents at an automotive finance site while keeping logs and delivering professional service.

This role offers flexible scheduling, the chance to build a shift-based career, and growth opportunities within a nationwide team that puts people first and acts with integrity.

Qualifications

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR and First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen required by company policy.

Responsibilities

• Provide customer service to employees, visitors, drivers, and vendors by carrying out security procedures and site policies.
• Monitor calls, alarm notifications, radio traffic, and dispatch requests; route information promptly.
• Maintain dispatch logs, incident records, and access-related reports per site procedures.
• Respond to incidents calmly and coordinate with on-site personnel and responders as needed.
• Conduct regular patrols around the business and perimeter to identify security concerns.

Skills

Customer service

Dispatch coordination

Security operations

Teamwork

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Dispatch Operations in Arlington, TX, you will serve and safeguard clients in a range of industries such as Auto, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer supporting an automotive finance location, you will coordinate communications, monitor security-related activity, and help direct responses to incidents and service needs. You will maintain clear records, provide professional customer service, and support a welcoming environment for employees and visitors. Join Allied Universal, where agile, reliable teams put people first, act with integrity, and deliver innovative solutions together.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeWed10:00 PM - 06:00 AMSat10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to employees, visitors, drivers, and/or vendors by carrying out security-related procedures, site‑specific policies, and when appropriate, emergency response activities at an automotive finance location.
• Monitor incoming calls, alarm notifications, radio traffic, and dispatch requests; prioritize and route information to appropriate personnel in a timely manner.
• Maintain accurate dispatch logs, incident records, access‑related activity reports, and other required documentation in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem‑solving manner, coordinating communications with on‑site personnel and emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter to help identify and report unusual conditions or security‑related concerns.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR and First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.