GSOC Operator: Global Security & Incident Response

Allied Universal; Racine (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid holidays

Vacation after one year

Job summary

Allied Universal in Racine, Wisconsin, is hiring a Global Security Operations Center (GSOC) Operator. The role monitors security networks, analyzes events, and supports facilities and employees worldwide, coordinating responses and preparing accurate life-safety reports.

Qualified candidates will have at least 2+ years in security or military/law enforcement, be tech-savvy, and deliver calm, precise responses during emergencies and routine events.

Qualifications

• High school diploma or equivalent.
• Licensing requirements may apply per local laws.
• Demonstrated analytic and critical thinking; reports preparation.
• Strong logic/reasoning and advanced computer skills including MS Office.
• Effective communication with IT and Security Systems professionals.
• Ability to operate radio, telephone equipment and console monitors; work varied shifts.

Responsibilities

• Alarm monitoring of physical security equipment globally.
• Manage day-to-day access to company facilities per policy.
• Operate CCTV system and process video footage requests.
• Provide access management to facilities and alert relevant personnel.
• Perform incident reporting and assist during emergencies.
• Coordinate with clients and internal teams during events.

Skills

Analytical thinking

Logical reasoning

Advanced computer skills

Microsoft Office

Oral and written communication

Active listening

Teamwork

Problem solving

Attention to detail

Data interpretation

Crisis handling

Adaptability

Education

High school diploma

College degree in Criminal Justice or related field

Active college enrollment in protective services

Tools

Radio equipment

Console monitors

Security systems

Security network systems

Job description

Allied Universal in Racine, Wisconsin, is hiring a Global Security Operations Center (GSOC) Operator. The role monitors security networks, analyzes events, and supports facilities and employees worldwide, coordinating responses and preparing accurate life-safety reports.

Qualified candidates will have at least 2+ years in security or military/law enforcement, be tech-savvy, and deliver calm, precise responses during emergencies and routine events.