GSOC Operator

Security Industry Specialists, Inc.; Culver City (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health, Dental, Vision, and 401k

Paid Time Off

Job summary

Security Industry Specialists, Inc. is seeking a Fusion GSOC Operator in Culver City, CA to monitor SIS employees, facilities, and clients using CCTV, access control, and other security tools. You will triage communications, log mission data, run reports, and provide tech support across SIS divisions.

The role requires a high school diploma, 2+ years in security-related fields, and state Guard Certification. Flexibility to work varied shifts and a customer-service mindset are essential.

Qualifications

• High school diploma or equivalent.
• Two+ years of work experience in military, law enforcement, government, or corporate security.
• Must complete and maintain state Guard Certification as prescribed by state law and client certifications.

Responsibilities

• Staff SIS Retail in North America by assist staffing guards.
• Log Special Operations mission data into SIS database.
• Triage calls and address operational issues; run reports and train on relevant software.

Skills

PC proficiency

iOS proficiency

Data analysis

Mapping software

Word processing

Presentation

Education

High school diploma

Tools

CCTV systems

Access control systems

Alarm monitoring

Job description

About the role:The Fusion GSOC Operator, under the guidance of the GSOC Management group, is responsible for tracking SIS operations and monitoring the safety and security of SIS employees, facilities, and clients. Using various tools, from a proprietary database to GPS-tracking systems, access control, and mapping software, the GSOC Operator is primarily tasked with fulfilling the group’s database entry and communication triage responsibilities. The Fusion Center GSOC Operator reports to the Fusion Center GSOC Manager.In this role, your responsibilities will be:Assist in staffing guards for SIS Retail in North AmericaLog all Special Operations mission data into the SIS databaseSupport SIS divisions by triaging calls, addressing operational issues, managing customer complaints, running reports, and training on relevant softwareProvide safety and security support for company employees and address related concernsConduct regular reviews of systems to identify technical issues and maintain security documentationResearch and test new security technologies, equipment, and productsMonitor office CCTV, manage employee access control, and respond to system failures or alarms as neededPerform other related duties as requiredAs a candidate you must have:High school diploma or equivalentTwo plus years of work experience in military, law enforcement, government, or corporate securityProficiency in PC and iOS hardware and software, including word processing, data analysis, presentation, and mapping programsGeneral knowledge of security systems, including alarm monitoring, electronic access control, and CCTVMust be a dependable team player with business maturity and enthusiasm, with the ability to deliver a high level of customer service and attention to detailHave flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when neededMust complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certificationsWe offer:$21-24 per hourHealth, Dental, Vision, and 401k for eligible employeesPaid Time Off including Sick/Safe TimeA dynamic and challenging work environment with opportunity for growthAdditional Information:Security Agency #13936Private Investigative Agency # 28063Security Industry Specialists, Inc. is an Equal Opportunity Employer