Holiday bonus pay for shifts worked on recognized holidays
Health insurance
401(k) with employer match
Paid time off
Holiday pay
Job summary
A leading security consulting firm in Sunnyvale is seeking a GSOC Operator to support real-time monitoring and maintain compliant security operations. The candidate will conduct briefings, oversee access control, and coordinate with staff during critical events. Applicants must have 2–5 years in GSOC operations or related fields, strong communication skills, and be available for any shifts including weekends. A competitive benefits package and holiday bonuses are offered for eligible full-time employees.
Qualifications
2–5 years of experience in GSOC operations, security systems, or related fields.
Must pass a background check.
Availability to work any assigned shift, including weekends and holidays.
Reliable transportation and ability to remain onsite during critical events.
Prior experience working in or directly supporting a GSOC or ISOC.
Responsibilities
Support real-time monitoring and incident response.
Conduct daily virtual briefings with uniformed security officers.
Oversee access control and security operations under APMs direction.
Skills
Strong communication skills
Ability to remain calm under pressure
Familiarity with access control and CCTV systems
Intermediate proficiency with Microsoft Office
Intermediate proficiency with Google Workspace
Education
High school diploma or equivalent
Associate’s degree preferred
Tools
Genetec
Lenel
Job description
**As a GSOC Operator, you will serve as a key member of the Surefox Global Security Operations Center (GSOC), supporting real-time monitoring, incident response, access control oversight, staffing coordination, and internal security communications. This is a **support-based operational role** that works **under the direction of Assistant Program Managers (APMs)** and plays a critical role in maintaining safe, consistent, and compliant security operations.****Conduct **daily virtual briefings with uniformed security officers**.****Meet and pass **Surefox Physical Agility Test (SPAT)** requirements, as assigned.*** **Must be legally authorized to work in the United States.*** **Must pass a background check.*** **High school diploma or equivalent (Associate’s degree preferred).*** **2–5 years of experience in GSOC operations, security systems, or related fields.*** **Availability to work any assigned shift, including weekends and holidays.*** **Strong communication skills and ability to remain calm under pressure.*** **Familiarity with access control and CCTV systems (e.g., Genetec, Lenel).*** **Intermediate proficiency with Microsoft Office and Google Workspace.*** **Reliable transportation and ability to remain onsite during critical events.*** **Prior experience working in or directly supporting a GSOC or ISOC.*** **Genetec or CCTV administrator experience.*** **Experience with scheduling, timekeeping, or operational support functions.*** **Military, veteran, or first responder background.*** **Relevant security or systems certifications.****Holiday bonus pay for covered shifts worked on Surefox-recognized holidays** **Competitive benefits package for eligible full-time employees, including:*** **Health insurance*** **401(k) with employer match*** **Paid time off*** **Holiday pay**