Growth Strategist

Digital Position, LLC; Charlotte (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

A dynamic marketing agency is seeking a Growth Strategist in Charlotte, NC, focused on holistic client growth and profitability. This role includes managing client portfolios, ensuring satisfaction, and developing integrated strategies. The ideal candidate is proactive, inquisitive, and skilled in relationship building. The pay range is between 60,000 – 100,000 USD per year, offering remote work flexibility across the United States.

Qualifications

• Self-starter who can execute experiments independently.
• Deep curiosity about client businesses to derive insights.
• Master of time management using project management tools.

Responsibilities

• Act as the General Manager for a portfolio of client accounts.
• Ensure client satisfaction and retention.
• Analyze performance using data and translate into insights.
• Develop cohesive full-funnel strategies.
• Delegate tasks to execution teams and ensure alignment.
• Inform product development based on client needs.

Skills

Proactivity

Inquisitiveness

Organizational Skills

Relationship Building

Confident Communication

Education

Bachelor's degree or equivalent experience

Tools

Project management software

Job description

Growth Strategist

Overview

The Growth Strategist is the core of our new agency model, serving as the strategic partner for our clients. This role moves beyond tactical channel management to focus on holistic business growth, profitability and long‑term client success. As a Growth Strategist, you will diagnose client business needs, develop integrated omnichannel strategies, and lead a team of execution specialists to deliver measurable P&L impact.

Key Responsibilities

• Portfolio Management & Business Growth
  • Act as the General Manager for a portfolio of client accounts, taking full ownership of their success.
  • Be accountable for the P&L of your portfolio, including client revenue, retention and profitability.
  • Drive portfolio growth through strategic cross‑sell and up‑sell of solutions.
  • Work closely with sales and business development teams on strategic selling and new client onboarding.
• Client Experience & Satisfaction
  • Own the overall client experience and satisfaction for your portfolio.
  • Drive client retention by consistently demonstrating value and delivering on strategic goals.
  • Proactively manage client relationships, ensuring a high level of partnership and trust.
• Data Interpretation & Diagnosis
  • Utilize the Marketing Scorecard and other data sources to analyze client performance and diagnose underlying business challenges.
  • Act as a natural skeptic, questioning surface‑level metrics to uncover new insights and opportunities.
  • Translate complex data into clear, actionable insights that inform strategic decisions.
• Strategy Formulation & Planning
  • Develop a cohesive, full‑funnel strategy that leverages a mix of channels, creative and data to create a “profitable growth vector.”
  • Collaborate with execution partners in the India GCC to ensure strategies are feasible and optimized for scalable delivery.
  • Maintain an open and adaptable mindset, adjusting strategies based on real‑time performance and market changes.
• Execution Delegation & Leadership
  • Delegate approved strategies and tasks to the appropriate execution teams in the India GCC using our project management software.
  • Ensure clear, concise instructions are provided to the execution team, minimizing miscommunication and ensuring high‑quality delivery.
  • Act as the “quarterback” for the client’s account, ensuring all teams are aligned and rowing in the same direction.
• Productization & Innovation
  • Play a critical role in informing future product development and the productization of services.
  • Synthesize client needs and recurring challenges from your portfolio to identify new solutions and offerings for the agency.
  • Contribute to the agency’s innovation by identifying opportunities for testing new platforms and strategies.

Ideal Candidate Traits

• Proactivity – You identify problems and propose solutions without being prompted. You are a self‑starter who executes experiments and outlines next steps with minimal oversight.
• Inquisitiveness – You possess a deep curiosity about a client’s business, constantly seeking new insights beyond existing metrics.
• Organizational Skills – You are a master of time management and utilize project management tools to keep yourself and your team on track.
• Relationship Building – You build strong relationships with both clients and teammates, earning trust and respect through informal and formal touchpoints.
• Confident Communication – You are a compelling speaker who can lead conversations and use data to confidently support your statements.

Growth Mindset

You are ambitious, adaptable and a good listener, always eager to learn and grow.

Pay Range: 60,000 – 100,000 USD per year (Remote – United States)