Growth-Ready IT Support Engineer - Hybrid, Graduate Program

Natus Medical Incorporated; Town of Belgium (WI); Hybrid; USD 40,448 - 57,783; Full time

Benefits offered by this job

Structured graduate development programme

Clear career progression

Competitive salary package with annual bonus

Supportive team culture

Job summary

Natus Medical Incorporated is seeking an IT Support Engineer as part of their graduate programme based in Kontich, Belgium. This permanent, full-time role offers a hybrid working style and the opportunity to develop technical skills in a supportive environment.

Ideal for recent IT graduates, the position includes responsibilities like providing technical support, managing service orders, and coordinating with technicians. The role promotes career progression into software and consultancy roles, offering a competitive salary and annual bonus.

Qualifications

• Recent IT or software development graduate ready to launch your career.
• Strong problem-solving skills and a collaborative mindset.
• Ability to work under pressure and adapt to changing priorities.

Responsibilities

• Provide phone and email support, handling complaints.
• Deliver technical troubleshooting support to customers.
• Manage service orders with fast turnaround times.

Skills

Problem-solving skills

Collaboration

Strong communication skills

Technical understanding

Education

Professional Bachelor’s degree in IT or equivalent experience

Tools

ERP system

Job description

Natus Medical Incorporated is seeking an IT Support Engineer as part of their graduate programme based in Kontich, Belgium. This permanent, full-time role offers a hybrid working style and the opportunity to develop technical skills in a supportive environment.

Ideal for recent IT graduates, the position includes responsibilities like providing technical support, managing service orders, and coordinating with technicians. The role promotes career progression into software and consultancy roles, offering a competitive salary and annual bonus.