Growth product manager for subscription apps

Adapty.io; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible remote work

Office in Belgrade

Office in London

Health insurance

Language learning

Laptop coverage

Job summary

Adapty.io ищет специалиста по управлению аккаунтами в динамичной SaaS-компании. Вы будете основным контактным лицом для 30–40 клиентов, отвечать за удержание, здоровье аккаунтов и рост выручки.

Вам нужно владеть опытом монетизации подписок в мобильных приложениях, отточенными навыками продажи и умением вести стратегические беседы с основателями и рост-лидами. Гибкий удалённый режим и офисы в Белграде или Лондоне ожидают вас.

Qualifications

• Опыт работы с монетизацией подписок в мобильных приложениях.
• Полный цикл мобильного роста и привлечение трафика от UA до покупки.
• Опыт работы с A/B тестированием и монетизацией в SaaS приветствуется.

Responsibilities

• Владение портфелем из 30–40 клиентов и ответственность за их удержание, здоровье аккаунтов и рост.
• Будете основным контактом для клиентов, руководством по интеграции и запуску кампаний.
• Проводить аудит использования Adapty, выявлять недоиспользование функций и стимулировать полное внедрение.
• Выявлять риск-аккаунты и оперативно реагировать на их Renewal.
• Расширять возможности продаж, кросс-продажи и сигнальные рекомендации по AB-тестам.
• Говорить на тему продукта, передавать отзывы в продуктовую команду и следить за исправлением критических вопросов.
• Глубоко знать продукт и отвечать на детальные технические вопросы без эскалации.

Skills

In-app subscriptions

Mobile growth

User acquisition

A/B testing

Fluent English

Sales experience

Independent and proactive

Tools

Amplitude

Meta Ads

Job description

Описание: More than 30,000 subscription apps run on Adapty: $5B in revenue tracked, 4B users served, 80B API calls a month. That’s one of the richest datasets in the app economy. Our mission is simple: make apps rich. We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile’s fastest-growing SaaS companies and aiming for number one worldwide.

Задачи:

• Own a portfolio of 30-40 clients.
• You’ll be the main point of contact and the person accountable for their retention, health, and growth.
• Onboard new clients.
• After handoff from Sales, guide them through integration, help them build their first funnel and paywall, and get their campaigns live.
• Close product adoption gaps.
• Audit how each client actually uses Adapty, spot underused features, and drive them to full adoption.
• Identify at-risk accounts early and act before renewal is in question.
• Drive account growth.
• Run paywall and UA analyses, and come to clients with concrete A/B test recommendations that move their subscription revenue, not generic check-ins.
• Unlock and close cross-sells.
• Identify expansion potential across the product line and own those deals through to closed-won.
• Be the voice of the customer.
• Gather and relay feedback, bugs, and feature requests to the product team, and follow up so critical issues actually ship.
• Know the product inside and out.
• You’ll be expected to answer detailed technical questions and support complex use cases without escalating everything.

Требования:

• Hands-on experience with in-app subscriptions.
• You’ve worked with subscription monetization directly, not just adjacent to it.
• Full-cycle mobile growth background.
• Ideally you’ve owned traffic acquisition through to purchase: UA, funnel optimization, monetization, A/B testing.
• Fluent English, written and spoken.
• Comfortable with sales.
• You’re not afraid to open a commercial conversation, ask for the expansion, and close it.
• Sharp mind and strong communication.
• You can hold a strategic conversation with a founder or a growth lead and be taken seriously.
• Independent and proactive.
• We don’t micromanage — you own your accounts and your numbers.
• Будет плюсом: Experience at a SaaS company in the mobile industry; Working knowledge of Amplitude, Meta Ads, and creative testing; Track record of measurable account expansion or upsell in a previous CS role; Familiarity with support/CRM tools

Условия:

Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies. Exceptional compensation directly tied to your results. Direct communication and ownership. No bureaucracy, no politics, just impact. Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices. Professional support. Language learning, sports, health insurance, laptop coverage, and more.