Growth‑Oriented Solutions Architect, Grocery & Retail SaaS

DoorDash, Inc.; Chicago (IL); On-site; USD 136,000 - 200,000; Full time

Job summary

DoorDash, Inc. is hiring a Solutions Architect for its New Verticals team. You will guide merchants on integrating DoorDash enterprise SaaS products into their business, platform, and infrastructure.

You will become world‑class in our product suite and grocery/retail tech stacks, working with merchants and internal teams to shape scalable solutions. You will help build the playbook, drive growth, and own both strategic and tactical outcomes as an individual contributor reporting to a Senior

Qualifications

• 6–10+ years of professional experience in solutions architecture (e-commerce experience strongly preferred).
• Strong communication skills with high emotional intelligence (EQ).
• Ownership mindset with the ability to develop solutions and execute.
• Systems thinking and ability to learn new tools quickly.
• Ability to switch between strategic and tactical work and drive outcomes.

Responsibilities

• Lead merchants on how DoorDash enterprise SaaS products fit their business, team, and tech stack.
• Become an expert in product suite and grocery/retail tech stacks, processes, and pain points.
• Partner with internal teams (product, engineering, sales, strategy & operations) and external merchants as consultant and sales contributor.
• Build roadmaps, identify growth vectors, and scale products while maintaining ground‑up execution.
• Own the end‑to‑end technical and strategic engagement to drive adoption and revenue growth.

Skills

Solutions architecture

e-commerce experience

Sales engineering

Growth

Strategy

GTM

Job description

DoorDash, Inc. is hiring a Solutions Architect for its New Verticals team. You will guide merchants on integrating DoorDash enterprise SaaS products into their business, platform, and infrastructure.

You will become world‑class in our product suite and grocery/retail tech stacks, working with merchants and internal teams to shape scalable solutions. You will help build the playbook, drive growth, and own both strategic and tactical outcomes as an individual contributor reporting to a Senior