Growth-Oriented Site Operations Leader

MCI Careers; Wichita (KS); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Incentives & Rewards

Job summary

MCI Careers is looking for an Operations Director to lead the Wichita site towards success. This role involves motivating teams, managing budgets and ensuring operational efficiency. Ideal candidates will have a proven track record in BPO or similar industries, strong leadership experience, and exceptional communication skills. MCI offers various benefits including paid time off, health coverage, and continuous career growth opportunities.

Qualifications

• Proven senior leadership experience in BPO or related fields.
• Success in leading teams of 100+ in fast-paced environments.
• Strong P&L management skills.

Responsibilities

• Lead and mentor staff to exceed operational targets.
• Oversee budgets and resource allocation for optimal performance.
• Manage site operations ensuring efficiency and compliance.

Skills

Proven senior leadership experience

BPO experience

Exceptional communication

Financial acumen

Problem-solving abilities

Job description

MCI Careers is looking for an Operations Director to lead the Wichita site towards success. This role involves motivating teams, managing budgets and ensuring operational efficiency. Ideal candidates will have a proven track record in BPO or similar industries, strong leadership experience, and exceptional communication skills. MCI offers various benefits including paid time off, health coverage, and continuous career growth opportunities.