Site Operations Leader - Growth & Performance

Mass Markets; Wichita (KS); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Fun, Engaging Work Environment

Job summary

A distinguished Business Process Outsourcing company in Wichita is seeking an experienced Operations Director to lead site operations. Ideal candidates have senior leadership experience in high-volume service environments and a track record of managing large teams. The role includes overseeing budgets, implementing process improvements, and fostering a culture of collaboration. Competitive benefits and growth opportunities are provided.

Qualifications

• Proven senior leadership experience in high-volume service environments.
• Success in leading teams of 100+ in fast-paced settings.
• Strong commercial and financial acumen.

Responsibilities

• Lead and mentor staff to exceed operational targets.
• Oversee budgets and resource allocation.
• Introduce process improvements to enhance customer experience.

Skills

Leadership in operational environments

P&L management

Exceptional communication skills

Problem-solving abilities

Education

Experience in BPO or related fields

Job description

A distinguished Business Process Outsourcing company in Wichita is seeking an experienced Operations Director to lead site operations. Ideal candidates have senior leadership experience in high-volume service environments and a track record of managing large teams. The role includes overseeing budgets, implementing process improvements, and fostering a culture of collaboration. Competitive benefits and growth opportunities are provided.