Growth‑Oriented Receptionist & Client Concierge

State Farm; Landisville (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Bonus based on performance

Job summary

Matt Jacob - State Farm Agent in Landisville, PA is seeking a Receptionist-Team Member to join our office. You will greet customers in person and by phone, manage scheduling, and support the day-to-day operations of a busy insurance office.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while delivering friendly, proactive service. Training and growth opportunities available within a supportive team culture.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including MS Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Matt Jacob - State Farm Agent in Landisville, PA is seeking a Receptionist-Team Member to join our office. You will greet customers in person and by phone, manage scheduling, and support the day-to-day operations of a busy insurance office.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while delivering friendly, proactive service. Training and growth opportunities available within a supportive team culture.