Growth-Oriented Personal Lines Account Manager

NavSav Insurance; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Retirement match

Paid holidays

Paid vacation

Vision Insurance

Supplemental Insurance

Dental Insurance

Job summary

NavSav Insurance in Grand Rapids, MI is seeking a personable Personal Lines Account Manager to support client services and retention at one of our local offices. You will nurture relationships, process changes, and assist with policy reviews to ensure client satisfaction.

The ideal candidate has property and casualty licensing, strong communication, and a proven ability to multi-task and work independently.

Qualifications

• Property and Casualty license is required.
• Pass background check.
• Customer service experience is essential.
• Strong verbal and written communication skills.
• Typing 45+ WPM and comfortable with MS Office and web browsers.
• Self-starter who works well independently with good problem-solving skills.
• Ability to multi-task and stay organized.

Responsibilities

• Establish and develop exceptional customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Discuss client coverage needs, gaps, billing concerns, policy changes and process updates.
• Conduct policy reviews and remarket renewals as needed.
• Support retention goals and follow agency procedures.

Skills

Customer service

Verbal & written communication

Multi-tasking

Problem solving

Independent work

Typing 45+ WPM

Microsoft Office

Web browsers

Tools

Microsoft Office

Web browsers

Job description

NavSav Insurance in Grand Rapids, MI is seeking a personable Personal Lines Account Manager to support client services and retention at one of our local offices. You will nurture relationships, process changes, and assist with policy reviews to ensure client satisfaction.

The ideal candidate has property and casualty licensing, strong communication, and a proven ability to multi-task and work independently.