Growth-Oriented Outbound Appointment Specialist

INFINITY; West Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Growth-focused culture

Team environment

Comprehensive benefits

Paid training

Same day pay

Job summary

Infinity is seeking a compassionate Account Executive to join our outbound customer service team. You’ll handle outbound appointment setting and customer interactions with empathy, using problem-solving skills and technical proficiency to create a seamless experience for every customer.

You’ll thrive in a fast-paced, growth-minded environment with paid training and clear paths for advancement within Infinity, recognized for energy and teamwork.

Qualifications

• Experience in outbound calling and appointment setting.
• Ability to communicate clearly and empathetically.
• Comfort using scripts while tailoring conversations.

Responsibilities

• Make outbound calls to schedule appointments with customers.
• Use scripts as a guide while tailoring each conversation.
• Support customers with reminders and maintenance updates.
• Document interactions accurately and efficiently.
• Be flexible to support additional projects as needed.

Skills

Excellent communication

Active listening

Rapport building

Multitasking

Detail-oriented

Education

High School Diploma or equivalent

Job description

Infinity is seeking a compassionate Account Executive to join our outbound customer service team. You’ll handle outbound appointment setting and customer interactions with empathy, using problem-solving skills and technical proficiency to create a seamless experience for every customer.

You’ll thrive in a fast-paced, growth-minded environment with paid training and clear paths for advancement within Infinity, recognized for energy and teamwork.