Insurance Office Receptionist & Client Advisor

Maria-Lopez---State-Farm-Agent; Fresno (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Maria Lopez State Farm Insurance Agency in Fresno, CA is seeking a full-time receptionist to provide exceptional customer service. The ideal candidate will be organized and detail-oriented, managing appointment scheduling, office communications, and customer inquiries. This role requires previous customer service experience, strong communication skills, and the ability to engage in sales conversations. The agency offers a supportive workplace and opportunities for growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Job description

Maria Lopez State Farm Insurance Agency in Fresno, CA is seeking a full-time receptionist to provide exceptional customer service. The ideal candidate will be organized and detail-oriented, managing appointment scheduling, office communications, and customer inquiries. This role requires previous customer service experience, strong communication skills, and the ability to engage in sales conversations. The agency offers a supportive workplace and opportunities for growth within the insurance industry.