Growth‑Oriented General Manager, Climbing Gym

Climbing Business Journal; Warwick (RI); Vor Ort; USD 75.000 - 110.000; Vollzeit

Zusammenfassung

Central Rock Gym in Warwick, RI is seeking a General Manager to lead operations, growth, and member experience across a multi-location facility.

You will drive revenue and membership growth, ensure safety and brand standards, mentor staff, and roll out corporate initiatives in collaboration with the regional and corporate teams. Energy, authenticity, and community focus are essential.

Qualifikationen

• 5+ years of management experience in fitness, recreation, hospitality, or membership-based industries.
• Strong leadership and communication skills with the ability to inspire and influence cross-functional teams.
• Proven ability to manage budgets, analyze KPIs, and implement growth strategies.
• Experience overseeing operational systems and launching new corporate initiatives.
• Passion for community, fitness, and experiential business operations.

Aufgaben

• Oversee day-to-day operations across facility(s) to ensure consistent, high-quality member and guest experience.
• Develop and execute strategies to achieve revenue, membership, and profitability goals for their assigned facility(s).
• Partner with Regional Managers and the corporate team to track KPIs including membership sales, retention, programming revenue, and local marketing performance.
• Identify new business opportunities, partnerships, and events that drive local engagement and growth.
• Recruit, develop, and retain high-performing staff.
• Provide coaching, training, and leadership development opportunities with staff.
• Foster a culture of collaboration, accountability, and excellence that aligns with the organization’s mission and values.

Kenntnisse

Leadership

Communication

Budget management

KPI analysis

Cross-functional collaboration

Operational excellence

Jobbeschreibung

Central Rock Gym in Warwick, RI is seeking a General Manager to lead operations, growth, and member experience across a multi-location facility.

You will drive revenue and membership growth, ensure safety and brand standards, mentor staff, and roll out corporate initiatives in collaboration with the regional and corporate teams. Energy, authenticity, and community focus are essential.