Growth-Oriented Customer Relations Specialist (Insurance)

Steve Barney - State Farm Agent; Saint Petersburg (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Steve Barney - State Farm Agent in St. Petersburg, FL seeks a Customer Relations Representative to deliver exceptional customer experiences and support our growing agency.

You will handle inquiries, build rapport with clients, and coordinate with the team to anticipate community needs. The role emphasizes customer focus, empathy, and opportunities for advancement within the office, with a base salary plus commission structure.

Qualifications

• Strong focus on customer service and needs-based assistance.
• Clear and effective communication with customers and team members.
• Proactive problem-solving and relationship-building skills.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Educate customers about insurance options using a needs-based review process.
• Use exemplary communication to meet customer needs while supporting business growth.

Skills

Customer service

Communication

Problem-solving

Relationship building

Job description

Steve Barney - State Farm Agent in St. Petersburg, FL seeks a Customer Relations Representative to deliver exceptional customer experiences and support our growing agency.

You will handle inquiries, build rapport with clients, and coordinate with the team to anticipate community needs. The role emphasizes customer focus, empathy, and opportunities for advancement within the office, with a base salary plus commission structure.