Growth‑Oriented Commercial Lines Account Manager

Hilb Group; Cranston (RI); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision and FSA/HSA

401(k) with match

Voluntary benefits including Critical,

Job summary

Hilb Group in Cranston, RI is seeking a Commercial Lines Associate Account Manager for an in-office role. You will support policy processing, certificates, endorsements, and data updates in the agency system while delivering responsive service to clients.

The ideal candidate is organized, detail oriented, and able to collaborate with a team. Prior insurance exposure is helpful, and Vertafore experience is a plus.

Qualifications

• Highschool or college degree required.
• Ability to learn and adapt to new technology and software.
• Excellent computer skills with Word, Excel, Adobe Acrobat Pro and IE.
• Ability to analyze tasks and seek help when needed.
• Strong written/spoken communication and data entry accuracy.
• Reliable, organized, and able to meet deadlines.
• Prior experience with Vertafore agency management software preferred.
• Knowledge of insurance industry preferred.

Responsibilities

• Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards).
• Process policies: e-file/attach to client file, policy check, and deliver original copy to insured.
• Handle direct bill endorsements and audits.
• Monitor cancellations with carriers/premium finance.
• Create form letters and order MVRs/loss runs.
• Update data in agency management system; attach scanned docs.
• E-file/attach online reports, policies, endorsements, and cancellation warnings.
• Perform data entry projects as needed.

Skills

Attention to detail

Organizational skills

Prioritization

Teamwork

Communication

Data entry

Education

High school or college degree

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat Pro

Internet Explorer

Job description

Hilb Group in Cranston, RI is seeking a Commercial Lines Associate Account Manager for an in-office role. You will support policy processing, certificates, endorsements, and data updates in the agency system while delivering responsive service to clients.

The ideal candidate is organized, detail oriented, and able to collaborate with a team. Prior insurance exposure is helpful, and Vertafore experience is a plus.