Growth‑Oriented Account Manager — Weekly Pay & Benefits

Rent-A-Center; Cedar Rapids (IA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive account performance. You will manage deliveries, pickups, and follow-ups, while building strong relationships and contributing to sales growth.

Responsibilities include early-stage collections, maintaining account health, and ensuring showroom and vehicle standards are met, all within company safety guidelines.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Strong communication

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive account performance. You will manage deliveries, pickups, and follow-ups, while building strong relationships and contributing to sales growth.

Responsibilities include early-stage collections, maintaining account health, and ensuring showroom and vehicle standards are met, all within company safety guidelines.