Growth-Oriented Account Manager: Expand & Retain Customers

Rozgoo; United States; Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Equity

Healthcare

Parental Leave

Wellness stipend

Remote stipend

Commuter benefits

401(k)

Flexible PTO

Company holidays

Team events

Job summary

Vanta is seeking an Account Manager to expand and retain a subset of customers. You will be the primary post-sale contact for upsells and renewals, building trusted advisor relationships and aligning Vanta’s solutions with customer security and compliance goals.

You’ll collaborate across CS, Marketing, Enablement and Support, forecast monthly expansions, and ensure a high Net Revenue Retention throughout the customer base. Strong communication is essential.

Qualifications

• 3+ years experience selling to or managing customers.
• Strong prospecting and pipeline development skills.
• Exceptional written and verbal communication for internal and external audiences.
• Motivated, with urgency and adaptability.
• Ability to collaborate with CS, Marketing, Enablement and Support.
• Security/compliance experience not required but desirable.

Responsibilities

• Develop and maintain strong relationships with assigned accounts as trusted advisor.
• Understand Vanta product offerings and roadmap; speak confidently about them to customers.
• Collaborate with CS to monitor customer health and align communications.
• Identify expansion opportunities and drive renewals with cross-functional resources.
• Forecast expansion and churn; maintain clean SFDC pipeline.
• Architect solutions that meet customer needs with a consultative approach.

Skills

Account management

Relationship-building

Sales proficiency

Communication

Collaboration

AI literacy

Industry security awareness

Job description

Vanta is seeking an Account Manager to expand and retain a subset of customers. You will be the primary post-sale contact for upsells and renewals, building trusted advisor relationships and aligning Vanta’s solutions with customer security and compliance goals.

You’ll collaborate across CS, Marketing, Enablement and Support, forecast monthly expansions, and ensure a high Net Revenue Retention throughout the customer base. Strong communication is essential.