Growth Operations Manager (HubSpot), Carey & Co

Carey & Co., LLC; East Windsor Hill (CT); Remote; USD 72,000 - 87,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Collaborative culture

Job summary

Carey & Co is seeking a hands-on Growth Operations Manager to own HubSpot CRM and scale it across multiple firms. You will bridge sales, marketing, and business development, turning data into actionable insights and scalable processes.

Reporting to Growth, you’ll govern data hygiene, design lead routing and scoring, build dashboards, support marketing campaigns, integrate LinkedIn and enrichment tools, and drive automation to reduce manual work while enabling growth across the organization.

Qualifications

• 3+ years in sales, revenue, or marketing operations with HubSpot as the primary CRM.
• Hands-on HubSpot administration across sales and marketing; Pro tier hubs preferred.
• Track record improving CRM data quality and building pipelines, workflows, and reports.
• Good judgment about when to automate and when a human review is needed.
• Clear communication and the ability to translate needs into practical systems.
• HubSpot certifications preferred.
• Experience standardizing processes across multiple entities or integrating tools with HubSpot is a plus.

Responsibilities

• Own CRM governance and data hygiene; archive inactive or duplicate records.
• Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team.
• Build executive and team dashboards and reports on new business, wins/losses, pipeline activity, and forecasting.
• Support setup and tracking of email campaigns, segmentation, and automation in HubSpot; track attribution and ROI.
• Connect LinkedIn and prospect tools to HubSpot; vet data before entry.
• Translate needs into practical CRM workflows; standardize processes across firms; enable automation.
• Serve as the internal HubSpot expert; troubleshoot issues and document system usage.
• Coordinate with CRM/marketing vendors; recommend improvements to keep pace with growth.

Skills

HubSpot administration

Data quality

Lead pipeline management

Reporting & dashboards

Marketing operations

Integrations

Process automation

HubSpot expert

Vendor coordination

Tools

HubSpot

LinkedIn

CRM integrations

Job description

Company: Carey & Co

Location: Remote (U.S.)

Compensation: $72,000–$87,000 per year, commensurate with experience

Classification: Full-time, salaried (exempt)

About Carey & Co

Carey & Co partners exclusively with nonprofits across various industries, providing expert support in finance, HR, fundraising, and technology. Our mission is to empower nonprofit organizations by streamlining administrative functions, ensuring financial clarity, and supporting operational excellence.

Position Overview

We are seeking a hands-on Growth Operations Manager to own our HubSpot CRM and scale it as we grow across multiple firms. Reporting to the Director of Growth, this individual contributor role builds the processes that support our growth and turns our data into useful reporting. The role acts as the bridge between sales, marketing, and business development, so the team can rely on both the data and the process.

Key Responsibilities

• HubSpot Administration & Data Quality: Own CRM governance and data hygiene, including forms, workflows, lists, notifications, and object associations; archive inactive or duplicate records.
• Lead Pipeline Management: Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team, including website forms routing into HubSpot.
• Reporting & Dashboards: Build executive and team dashboards and reports on new business, wins and losses, cross-sell opportunities, pipeline activity, revenue trends, and forecasting metrics.
• Marketing Operations Support: Support the setup and tracking of email campaigns, segmentation, automated workflows, and webinar and event promotion in HubSpot; maintain source attribution and ROI tracking.
• Integrations & Prospect Data: Connect LinkedIn and prospect research, enrichment, and outreach tools to HubSpot, and vet prospect data before it enters the CRM.
• Process & Automation: Translate sales and marketing needs into practical CRM workflows, standardize processes across multiple firms, and reduce manual work through automation.
• HubSpot Expert & User Support: Serve as the internal HubSpot expert, troubleshoot user issues, document how the system works, and help the team adopt HubSpot using its available training resources.
• Vendors & Roadmap: Coordinate with outside CRM and marketing technology vendors, and recommend system improvements that keep pace with our growth.

Requirements

• 3+ years in sales, revenue, or marketing operations with HubSpot as the primary CRM.
• Hands-on HubSpot administration across sales and marketing; experience with Professional-tier Marketing, Sales, and Service Hubs preferred.
• Track record improving CRM data quality and building dependable pipelines, workflows, and reports.
• Good judgment about when to automate and when a person needs to review the work.
• Clear communication and the ability to turn sales and marketing needs into practical systems.
• HubSpot certifications preferred.
• Experience standardizing processes across multiple business entities, or integrating LinkedIn, prospecting, or enrichment tools with HubSpot, a plus.

Benefits

Why Join Carey & Co?

• Opportunity to support mission-driven organizations making an impact.
• Ownership of a CRM that sales, marketing, and leadership rely on every day.
• Fully remote, flexible work environment.
• Collaborative and supportive team culture.

Equal Employment Opportunity

Carey & Co is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.