Growth Operations Manager (HubSpot), Carey & Co

TalentHop; Carey (ID); On-site; USD 72,000 - 87,000; Full time

Job summary

TalentHop is seeking a Growth Operations Manager (HubSpot) to scale the HubSpot CRM across multiple nonprofit partners. You will own governance, data quality, and reporting, working closely with sales, marketing, and business development to ensure reliable data and efficient processes.

The role requires hands-on HubSpot administration, 3+ years in ops, and a track record of building pipelines and automation to reduce manual tasks.

Qualifications

• 3+ years in sales, revenue, or marketing operations with HubSpot as the primary CRM.
• Hands-on HubSpot administration across Sales and Marketing; familiar with Professional-tier Marketing, Sales, and Service Hubs.
• Proven ability to improve CRM data quality and build reliable pipelines, workflows, and reports.
• Good judgment regarding automation versus manual review.
• Clear communication skills to translate needs into systems.
• Experience standardizing processes across multiple entities or integrating LinkedIn/prospecting/enrichment tools is a plus.

Responsibilities

• Own CRM governance and data quality, including forms, workflows, lists, notifications, and object associations.
• Archive inactive or duplicate records to maintain data hygiene.
• Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team.
• Oversee website form routing into HubSpot.
• Build dashboards and reports covering new business, wins/losses, cross-sell opportunities, pipeline activity, revenue trends, and forecasting.
• Support setup and tracking of email campaigns, segmentation, automated workflows, and event promotion within HubSpot.
• Maintain source attribution and ROI tracking.
• Integrate LinkedIn and prospect research, enrichment, and outreach tools with HubSpot.
• Vet prospect data before entry into CRM.
• Translate sales and marketing needs into practical CRM workflows; Standardize processes across multiple firms.
• Reduce manual work through automation.
• Serve as internal HubSpot expert, troubleshoot user issues, document system usage, and promote adoption.
• Coordinate with external CRM and marketing technology vendors.
• Recommend system improvements aligned with growth.

Skills

Data analysis

Process design

Cross-functional collaboration

Communication

Tools

HubSpot

Job description

The organization partners exclusively with nonprofit entities across various industries, providing expert support in finance, human resources, fundraising, and technology. It aims to empower nonprofit organizations by streamlining administrative functions, ensuring financial clarity, and supporting operational excellence.

About the Opportunity

The GROWTH OPERATIONS MANAGER (HUBSPOT) is responsible for managing and scaling the HubSpot CRM across multiple firms. Reporting to the Director of Growth, this role builds and maintains processes that support organizational growth and transforms data into actionable reporting. The position serves as a critical link between sales, marketing, and business development teams to ensure reliable data and efficient processes.

Responsibilities

• Own CRM governance and data quality, including management of forms, workflows, lists, notifications, and object associations
• Archive inactive or duplicate records to maintain data hygiene
• Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team
• Oversee website form routing into HubSpot
• Build dashboards and reports covering new business, wins and losses, cross-sell opportunities, pipeline activity, revenue trends, and forecasting
• Support setup and tracking of email campaigns, segmentation, automated workflows, and event promotion within HubSpot
• Maintain source attribution and ROI tracking
• Integrate LinkedIn and prospect research, enrichment, and outreach tools with HubSpot
• Vet prospect data before entry into CRM
• Translate sales and marketing needs into practical CRM workflowsStandardize processes across multiple firms
• Reduce manual work through automation
• Serve as internal HubSpot expert, troubleshoot user issues, document system usage, and promote adoption
• Coordinate with external CRM and marketing technology vendors
• Recommend system improvements aligned with growth

Requirements

• Minimum 3 years of experience in sales, revenue, or marketing operations with HubSpot as the primary CRM
• Hands-on HubSpot administration experience across sales and marketing; familiarity with Professional-tier Marketing, Sales, and Service Hubs preferred
• Proven ability to improve CRM data quality and build reliable pipelines, workflows, and reports
• Good judgment regarding automation versus manual review
• Clear communication skills to translate sales and marketing needs into systems
• Experience standardizing processes across multiple business entities or integrating LinkedIn, prospecting, or enrichment tools with HubSpot is a plus

Pay Range and Compensation Package

• $72,000 to $87,000 per year, commensurate with experience

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.