Growth-Minded Site Manager: Team, Service & Ops

Express Wash Operations LLC; California (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Express Wash Operations LLC is seeking a motivated team member to support site operations, customer experience, and sales at our car wash locations. You will help onboard new staff, assist with shift management, and promote memberships while upholding safety and quality standards.

Join a team that values collaboration, growth, and practical improvements to daily workflows, with opportunities to contribute across multiple areas and achieve site goals.

Qualifications

• Experience in customer service or hospitality settings.
• Ability to promote memberships and services.
• Strong teamwork and communication skills.

Responsibilities

• Onboarding new team members, ensuring they understand company values, site procedures, and role expectations.
• Greet customers and answer questions about services and memberships; resolve concerns or escalate when needed.
• Check equipment daily and assist with routine cleaning and safety practices; monitor inventory.
• Promote unlimited wash memberships and upsell services to boost site revenue.
• Respond to customer concerns, identify operational issues, and collaborate to improve site performance.

Job description

Express Wash Operations LLC is seeking a motivated team member to support site operations, customer experience, and sales at our car wash locations. You will help onboard new staff, assist with shift management, and promote memberships while upholding safety and quality standards.

Join a team that values collaboration, growth, and practical improvements to daily workflows, with opportunities to contribute across multiple areas and achieve site goals.