Growth-Minded Retail Sales Leader

EXPRESS; West Palm Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) and Roth 401(k) with company 
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Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Leader to drive store operations on the sales floor and in the stockroom at Palm Beach Outlets, FL. You will train associates, deliver outstanding in-store shopping experiences, and partner with management on performance feedback.

Responsibilities include coaching, scheduling, product knowledge, and ensuring checkout efficiency. The role requires 1 year experience, HS diploma, and availability nights/weekends to support store success.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 1
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Assist in developing and motivating associates to maximize sales potential
• Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards
• Partner with Store Management to provide feedback on associate performance
• Assist in training associates on store operations, product, policy, and procedures
• Execute action plans that optimize results
• Execute all aspects of daily store operations
• Ensure appropriate associate coverage to create a great customer experience
• Oversee and authorize the checkout experience
• Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store
• Monitor and analyzes the customer service provided by team members
• Build an effective schedule with the right associate in the right place at the right time
• Promote and support an environment focused on delivering great in-store customer experiences
• Effectively resolves customer service issues to a positive outcome
• Lead and models our customer experience model
• Display expert knowledge of product, company policies, promotions, loyalty programs
• Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.

Skills

Customer service

Sales accountability

Team collaboration

Multi-tasking

Education

High School Diploma or equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Leader to drive store operations on the sales floor and in the stockroom at Palm Beach Outlets, FL. You will train associates, deliver outstanding in-store shopping experiences, and partner with management on performance feedback.

Responsibilities include coaching, scheduling, product knowledge, and ensuring checkout efficiency. The role requires 1 year experience, HS diploma, and availability nights/weekends to support store success.