Growth-Minded Receptionist & Insurance Support

Craig Baldwin - State Farm Agent; Lakewood (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Baldwin - State Farm Agent is seeking a receptionist to join a growing team dedicated to delivering exceptional customer service in a fast-paced office environment. The role focuses on front-desk duties, client communications, and supporting insurance option discussions.

Ideal candidates are organized, detail-oriented, and comfortable with sales conversations, basic computer skills, and CRM usage. A positive attitude and teamwork are essential for success in this role.

Qualifications

• Previous receptionist or customer service experience is required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations to discuss options with customers.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office

Tools

CRM systems

Job description

Craig Baldwin - State Farm Agent is seeking a receptionist to join a growing team dedicated to delivering exceptional customer service in a fast-paced office environment. The role focuses on front-desk duties, client communications, and supporting insurance option discussions.

Ideal candidates are organized, detail-oriented, and comfortable with sales conversations, basic computer skills, and CRM usage. A positive attitude and teamwork are essential for success in this role.