Receptionist - State Farm Agent Team Member

Craig Griffiths - State Farm Agent; Richland (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Griffiths - State Farm Agent, located in Richland, Washington, is looking for a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and committed to excellent service. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations.

The role requires strong communication skills and a familiarity with Microsoft Office and CRM systems. This position offers a supportive work environment and opportunities for career growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks.

Skills

Customer service

Communication skills

Organizational abilities

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursment
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Craig Griffiths - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.