Growth-Minded Insurance Account Associate

Casandra Nawrocki - State Farm Agent; Mount Prospect (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Casandra Nawrocki - State Farm Agent, based in Mount Prospect, IL, is seeking an Account Associate to support daily agency operations and help grow the business. You will nurture customer relationships and act as a liaison between clients and agency teams.

The role emphasizes service, accuracy, and sales-minded collaboration, with opportunities for advancement, licensing reimbursement, paid time off, and flexible scheduling as part of a supportive, family‑oriented culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Casandra Nawrocki - State Farm Agent, based in Mount Prospect, IL, is seeking an Account Associate to support daily agency operations and help grow the business. You will nurture customer relationships and act as a liaison between clients and agency teams.

The role emphasizes service, accuracy, and sales-minded collaboration, with opportunities for advancement, licensing reimbursement, paid time off, and flexible scheduling as part of a supportive, family‑oriented culture.