Growth-Minded Customer Service & Policy Support Specialist

Artypagan; Melbourne (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A successful insurance agency located in Melbourne, Florida is seeking a Customer Service Representative. This role focuses on generating exceptional client experiences and requires strong communication and interpersonal skills. Candidates should be detail-oriented with a desire to assist customers. Responsibilities include answering inquiries, processing claims, and maintaining records. The agency offers competitive benefits and internal growth opportunities for driven candidates.

Qualifications

• Strong communication and interpersonal skills are essential.
• Candidates should be detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

A successful insurance agency located in Melbourne, Florida is seeking a Customer Service Representative. This role focuses on generating exceptional client experiences and requires strong communication and interpersonal skills. Candidates should be detail-oriented with a desire to assist customers. Responsibilities include answering inquiries, processing claims, and maintaining records. The agency offers competitive benefits and internal growth opportunities for driven candidates.