Growth-Minded Client Success Associate

Ylopo; Phoenix (AZ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Personal development commitment

Team building events

Mentoring for staff

Job summary

Ylopo is looking for a client support representative in Phoenix, Arizona, to help clients succeed with their digital marketing and SaaS solutions. The ideal candidate will have an undergraduate degree, strong communication skills, and previous experience in customer service. The position provides an opportunity to work in a fast-paced environment and offers competitive compensation, including a bonus of up to 25%. Ylopo promotes a culture of diversity, equity, and inclusion.

Qualifications

• Previous experience in a support or customer service role.
• Consistent work habits and a strong work ethic.
• Ability to work independently toward deadlines.

Responsibilities

• Meet with clients 1:1 to provide support and training.
• Manage retention efforts for at-risk clients.
• Maintain accurate documentation of client interactions.

Skills

Strong organizational skills

Attention to detail

Strong written and verbal communication skills

Project coordination skills

Ability to multitask

Education

Undergraduate degree in business or communications

Tools

Salesforce

Job description

Ylopo is looking for a client support representative in Phoenix, Arizona, to help clients succeed with their digital marketing and SaaS solutions. The ideal candidate will have an undergraduate degree, strong communication skills, and previous experience in customer service. The position provides an opportunity to work in a fast-paced environment and offers competitive compensation, including a bonus of up to 25%. Ylopo promotes a culture of diversity, equity, and inclusion.