Growth IT Technician – Windows/Azure | Fort Worth

Trane Technologies plc; Haslet (TX); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision

HSA contributions

401(k) with company match

Life insurance

Disability coverage

Wellness programs

Virtual healthcare

Voluntary benefits

Competitive PTO

Résumé du poste

Stellar Energy Americas Inc. seeks an IT Technician to support end users, manage devices, and assist with Microsoft 365, Azure, Entra ID, and Intune. The role is hands-on, growth-focused, and located in Fort Worth, TX with standard business hours.

The successful candidate will provide Tier 2–3 support for Windows, macOS, and iOS, document processes, and participate in IT projects with minimal supervision, reporting to the IT Manager.

Qualifications

• 3+ years of hands-on IT support experience in a professional environment.
• Strong knowledge of Windows 10/11, macOS, and iOS platforms.
• Proven expertise in Microsoft 365, Azure AD/Entra ID, and Intune administration.
• Solid understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP).
• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience.

Responsabilités

• Provide Tier 2–3 technical support for Windows and some macOS/iOS devices, including hardware, software, and network issues.
• Support Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive), Azure AD/Entra ID environments and local Active Directory environments.
• Deploy, configure, and maintain devices via Microsoft Intune for endpoint management and compliance.
• Troubleshoot and resolve issues related to user access, authentication, and device performance.
• Log, track, and update user requests and incidents in the company ticketing system to ensure timely resolution and reporting.
• Create and maintain detailed technical documentation, standard operating procedures, and user how-to guides.
• Participate in IT projects, able to take ownership from planning through delivery with minimal oversight.
• Collaborate with team members and other departments to identify technological improvements and efficiencies.

Connaissances

IT support

Windows 10/11

macOS

iOS

Formation

Bachelor's degree

Outils

Microsoft 365

Azure AD/Entra ID

Intune

Description du poste

Stellar Energy Americas Inc. seeks an IT Technician to support end users, manage devices, and assist with Microsoft 365, Azure, Entra ID, and Intune. The role is hands-on, growth-focused, and located in Fort Worth, TX with standard business hours.

The successful candidate will provide Tier 2–3 support for Windows, macOS, and iOS, document processes, and participate in IT projects with minimal supervision, reporting to the IT Manager.