Growth-Focused Sales & Operations Leader - USPS Pod

RWB Trucking LLC; Woodridge (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

RWB Trucking LLC is seeking a Sales & Operations Manager to lead the USPS pod, unifying carrier sales and operations, account managers, and sellers to drive revenue, margin, and retention. Prior USPS experience is not required, but strong leadership is essential.

You will coach and develop the team, set targets, own pod performance, collaborate with sellers on pipeline and pricing, and ensure a consistent customer experience from sale to service.

Qualifications

• Bachelor's degree in business or logistics preferred.
• 2+ years of leadership experience managing a team or pod of sales or operations professionals.
• Experience in 3PL sales, including selling logistics, shipping, or fulfillment services to business customers.
• A hungry, seller mentality: self-motivated, competitive, and driven to win new business, with a proven record of meeting or exceeding revenue or growth targets.
• Strong coaching, communication, and negotiation skills.
• Proficient in CRM systems and Microsoft Office Suite.
• Familiarity with Transportation Management Systems (TMS) and freight procurement platforms is preferred.

Responsibilities

• Lead, coach, and develop the USPS pod, including carrier sales and operations team members, account managers, and sellers.
• Set goals, targets, and expectations for the pod and hold the team accountable.
• Own pod revenue, margin, and retention results and report performance to management.
• Work with sellers on prospecting, pipeline development, pricing, and closing deals.
• Support account managers in growing and retaining accounts, including customer reviews and escalations.
• Partner with carrier sales and operations to meet customer commitments and resolve service issues quickly.
• Build repeatable processes and clean handoffs between sales and operations.
• Monitor key metrics (pipeline, volume, margin, service levels) and act on what the data shows.

Skills

Leadership

CRM proficiency

Negotiation

Communication

Self-motivation

Education

Bachelor’s degree in Business/Logistics/Supply Chain

Tools

CRM systems

Microsoft Office

TMS familiarity

Job description

RWB Trucking LLC is seeking a Sales & Operations Manager to lead the USPS pod, unifying carrier sales and operations, account managers, and sellers to drive revenue, margin, and retention. Prior USPS experience is not required, but strong leadership is essential.

You will coach and develop the team, set targets, own pod performance, collaborate with sellers on pipeline and pricing, and ensure a consistent customer experience from sale to service.